Parking pick up, the surface lot condition, the buses, and the general entry experience have been constantly improved. We still find our selves waiting at the terminal for the ride back
I’ve been parking with Canopy for several years and have never had a bad experience. The process is easy and all the drivers have been very pleasant. I have recommended Canopy to friends and family.
We have the need for an ADA accessible shuttle to transport a mobility scooter. Canopy was very easy to work with, they have a well defined notification process, and very supportive of our needs. The staff is friendly and helpful. Upon our return, there were multiple shuttles available including the ADA accessible shuttle. We had been using another parking service for the past decade and once we started needing ADA services, they were hard to work with taking over an hour to get us picked up for 5 trips in a row. After using Canopy, I’ll be using them from now on.