We worked with Ann to find an assisted living facility for our dad. The process started weeks before we needed to make a decision. During this time, Ann worked with us to understand what we were looking for, what our dad's needs and status was. She didn't push us but kept us informed and gave us information we didn't even know we needed. She is knowledgeable about facilities in the area, state law, different options, the whole picture. She was also very generous with her time, answering questions and comforting us at the same time, going on site visits and helping us to decide the best fit for our dad. We cannot say enough good things about Ann and our experience with her!
Care Patrol was wonderful! They were knowledgeable, listened to what we needed for my parents and helped us find the assisted living community that was right for them. I would definitely recommend them!!
It was wonderful to have Andrea set up visits at various assisted living facilities. She also took notes on what we saw and talked about at each facility and gave us a spreadsheet with that information. All of it was very helpful during a stressful time.
Andrea did a WONDERFUL job! What a Great program that was so helpful and so much appreciated. Andrea took out all the worries and wonders. We cannot thank her enough. 😊
They care about the patients. Checking up on status of the patient even when they are doing better. Very knowledgable of the rules and the places to provide service.
Andrea & Emily made navigating a difficult, stressful and unfamiliar situation much more comfortable. They provided much needed guidance and advice on getting the right care for my father. Their communication and support is excellent and timely, I never felt like I was left waiting or wanting for important information from them. I would highly recommend them to anyone who needs any kind of assistance in working through the complicated healthcare system of care after a traumatic event or caring for an aging loved one. Thank you Care Patrol!
Ann at CarePatrol was very helpful in explaining the steps post-hospital discharge for a family member who had a stroke. She was knowledgeable, timely, informative, and patient. Ann made an extremely difficult situation more tolerable. Thank Care Patrol!
We started our own search for my mom and it brought us only frustration. I had talked with Care Patrol one year ago for my dad and they were so great staying connected with me. I then thought to use Care Patrol for mom after our failed attempt. Baylee did an amazing job recognizing her needs. Our first tour and visit was the exact place for mom! She loves everything about it. They made it all so easy. I want to highly recommend Care Patrol because of their knowledge of the industry and their genuine care to find the best place for each person.
When my mom went on Hospice, she was very reluctant to go to an Assisted Living facility. She wanted to go back home to live alone. She was not able to care for herself and has only one family member to assist in cares. Even her Oncologist and hospital doctor could not convince her how impractical it was for her to go back to living alone. Family was not getting through to her. Safety was the main concern.
Regina as able to talk to her and convince her that going to the Assisted Living was her best interest. Mom did finally agree. Regina was there the whole way for me (her main care giver.) Regina took me through the next steps needed to make it happen.
My Mom is now happy with the facility and getting the care she needed. I am so relieved knowing the staff is available to watch over 24/7, something she did not have at home. I am aware it was very difficult for mom to give up that last bit of independence. But she is safe.
I cannot thank Regina and Care Patrol enough!
This was my second time being involved with Care Patrol. A dear friend of mine needed to make the transition for both her and her husband from their home to care facilities.
This time Andrea was the main person I was dealing with. Not only is she respectful, competent, and compassionate, she also is very observant. She seems to know the correct things to say and do to guide the family through what could be an overwhelming experience and help make the transition happen with grace and ease.
I not only would use Care Patrol myself but have recommended them to several people. This is a much needed service and I really appreciate all of the hours the Care Patrol team invested in us. Thank you!
Wonderful care. Actually follow up and finalize details. Very responsive. One of the best services I’ve encountered in the retirement/assisted living process.