CarePatrol Midlands
33 Reviews
Recent Reviews:
March 3, 2024
W.L.
I called Care Patrol when I was in a crisis situation with my parents. I was fortunate enough to get the kind and compassionate Amy Goodman on the other end. She listened to me cry for about 30 minutes, and then she started helping me sort out the confusion and come up with solutions. Amy stayed in close contact to let me know what the progress was, and also to check and see how my parents and I were doing. The caring and empathy that Amy showed was exactly what I needed during this trying time. Long story short, due to Amy’s expertise and much-needed assistance, my dad was placed in a memory care facility last week, where I’m hopeful that he will get the care he needs. I have already recommended Care Patrol, specifically Amy, to several people who are looking for this kind of help.
December 5, 2023
N.R.
November 6, 2023
T.P.
It was a very emotional time for our family when we were faced with the fact that our Uncle needed more care than we could provide after complications from horrific gallbladder surgery. Johnsie was truly the angel that we needed. She guided us through the process of touring and selecting the facility that fit our Uncle's needs the best. She assured us that what we were doing was the best for him and gave us hope when we felt like we were running out of it. Johnsie was caring and honest when we needed it the most. We are a tight knit family and she knew we were struggling. After we moved our Uncle into Lakeside Place, she called to check not only on him, but to check on US. She is a true earthly angel! Luckily, this ended up being a short term stay for him but we will undoubtedly call her if the need ever arises again. I highly recommend her and her team.
October 6, 2023
L.A.
The experience was calm and very efficient.
I started this 3 years ago and continued on for sometime until present
It started with Ken Knudsen than to Mel Gore and Darlene in June I believe Kathy called (or Karen) and I mentioned to call me in August instead I called and said it was time.
Johnsie Douglas called, we both had worked for Right at Home and she knew my husband Bill Allen well and his mental status
The rest as they said is history we moved my husband into Generation on Saturday September 30th. Thank you for all you do
August 11, 2023
L.H.
August 11, 2023
A.M.
June 9, 2023
G.S.
February 18, 2023
S.T.
February 7, 2023
B.F.
Ken Knudsen and his team were very professional, organized, and communicated in an effective manner to help us transition my mother to assisted living. Karen Mixon assisted us with tours for communities to help us make the "just right fit" decision for my mom. Our phone calls were answered in a timely manner along with assistance for a moving company. Ken and Karen both followed up each step of the way until decisions were made and my mom was moved. Within two weeks, Karen was checking in with me to see how my mom was adjusting. Additionally, Ken has sent text messages to see how she is doing as well. My sisters and I have been extremely pleased with the services and support Care Patrol gave us during a difficult time when decisions had to be made about a loved one. I would highly recommend their services at this time. A nice group of people who really care about their clients.
February 6, 2023
P.J.
January 4, 2023
H.J.
January 3, 2023
V.J.
We were in desperate need of help with our parents who both have dementia. We all have full time jobs and were not able to be with them 24 hours a day as needed. We had run into a dead end with their physician trying to get assistance. Someone recommended we reach out to CarePatrol Midlands. WHAT A TRUE GOD SEND FOR US!! They were able to help us find care for our parents. We moved at our pace and when the time came they helped us find the right place for our parents to be placed. We are thoroughly pleased with everyone we have dealt with and all of the work they have helped us with.
December 5, 2022
M.D.D.
October 6, 2022
S.K.
September 2, 2022
K.T.