CarePatrol Midlands Facebook Googlemaps

   56 Reviews
450 Second Loop Rd #12448
Florence, SC 29504
803-667-4489
Visit Website

Recent Reviews:


Johnsie was well informed of the ins and outs of placing my mother. Her experience and connections made our hunt less stressful and it all happen rather quickly. She understood the needs of my mom tried to meet them with the facilities that had availability.
Report a concern

They were very helpful, informative, dedicated, and supportive throughout the process of searching and finding the right place for my Grandmother to live. They helped to walk us through everything that we needed to know. And they made sure to check back in on us and were willing to work with me and my work schedule. Thanks to care patrol we found a local memory care facility that has a caring and engaging environment.
Report a concern

Johnsie prepared us well on what to expect. She kept in touch and made sure facilities were researched and had excellent ratings.
Report a concern

They put me in touch with an excellent memory care facility in Columbia, SC near my home
Report a concern

I liked that the team would check up on my dad even when he was Not actively searching for retirement home.
Report a concern

The staff were awesome! They helped and walked us thru the process of getting our mother in an assisted living facility with such grace and care! I would recommend them to anyone! Johnsie Douglas and Susie Miles were exceptional in assisting us!
Report a concern

I heard about CarePatrol from a social worker in the ER at Lexington Medical Center. From the beginning, I felt they understood what I was going through and would help if able. From information to suggesting rehabs to tours to checking on us, our experience was WONDERFUL and I have already suggested them to many people over the last few years!
Report a concern

Extremely fast response to all questions. And incredibly informative. Ken, Darlene and Johnsie were a pleasure to deal with and helped us find a home for our mother. We can’t thank them enough for all their efforts. Highly recommend them!
Report a concern

Susie was great. My Dad's needs changed from assisted living to memory care. She helped me find a place as I live in another state. Communicated and answered every question i had. She facilitated a virtual tour with the facility and paperwork was sent the same day. Susie even checked in with me after my father moved into the new facility. Very thankful for Susie during this time.
Report a concern

Everything from start to finish
Report a concern

We were at a point with my mother where we didn’t know where to turn for 24 hour care. I met Ken in the hospital and he helped educate me with my options. After that, I was informed enough to be able to make a decision regarding her care. Johnsie helped us tour a few places and her suggestions on what to look for helped us immensely. With their help, Mom was placed in an assisted living facility where she’s happy and secure. We can’t thank them enough!
Report a concern

Good communication with family and honesty.
Report a concern

Johnsie Douglas was very understanding and compassionate as she assisted me with placement for my mother. I truly appreciated her kind tone and words of empathy as I shared my experiences and even my feelings about my mom.
Report a concern

Can't say enough good things about Care Patrol, and especially Johnsie! The amount of knowledge and insight they bring to the table is incredible, especially when you look back at it later. Working with them was one of the the best things we ever could have done. And it cost us nothing!
Report a concern

They care about the people they are helping find a good place to live.
Report a concern

Fast, compassionate help.
Report a concern

I called Care Patrol when I was in a crisis situation with my parents. I was fortunate enough to get the kind and compassionate Amy Goodman on the other end. She listened to me cry for about 30 minutes, and then she started helping me sort out the confusion and come up with solutions. Amy stayed in close contact to let me know what the progress was, and also to check and see how my parents and I were doing. The caring and empathy that Amy showed was exactly what I needed during this trying time. Long story short, due to Amy’s expertise and much-needed assistance, my dad was placed in a memory care facility last week, where I’m hopeful that he will get the care he needs. I have already recommended Care Patrol, specifically Amy, to several people who are looking for this kind of help.
Report a concern

Personal and quick service.
Report a concern

I like that CarePatrol took away alot of the burden in finding assisted living facilities for my grandfather and was very responsive to questions.
Report a concern

It was a very emotional time for our family when we were faced with the fact that our Uncle needed more care than we could provide after complications from horrific gallbladder surgery. Johnsie was truly the angel that we needed. She guided us through the process of touring and selecting the facility that fit our Uncle's needs the best. She assured us that what we were doing was the best for him and gave us hope when we felt like we were running out of it. Johnsie was caring and honest when we needed it the most. We are a tight knit family and she knew we were struggling. After we moved our Uncle into Lakeside Place, she called to check not only on him, but to check on US. She is a true earthly angel! Luckily, this ended up being a short term stay for him but we will undoubtedly call her if the need ever arises again. I highly recommend her and her team.
Report a concern