CarePatrol of Washtenaw, Jackson & Lenawee Counties Facebook Googlemaps

   47 Reviews
48913 Wildwood Ct.
Plymouth, MI 48170
734-667-4560
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Recent Reviews:


Rick Young was helpful, sympathetic, prompt, efficient, intelligent, knowledgeable, and persistent. All these qualities made the task of finding a place for our sister immensely easier, and the result so far is excellent.
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Before CarePatrol, our family was stuck for months on how to arrange care for one of us in dementia. Rick Young of CarePatrol got us moving to a successful solution. Thanks Rick.
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I live 400 miles from Mom. She needed care after her hospitalization. CarePatrol helped me find the right place for Mom -- and even did a FaceTime with me so I could see the Care Home before Mom was released to it. Thank you CarePatrol for you help.
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Katie was so helpful, professional and compassionate. This was a first for our family and with some family members being hours away her help was so appreciated.
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Excelllent information. Caring people. Took the time to fully understand our situation and find the best solution. Wish we had known about CarePatrol earlier in our decision making process for our loved one.
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The representative was very patient with us. Very negligible about the places that would fit our needs.
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Katie was wonderful, responsive, and helped me find a very nice place for my mother quickly.
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Very, very pleased! When I first contacted Katie Rivest about helping me find a care facility for my 90 yr old mother she was quick to respond back the same day! She visited my brother and I at my mother’s home in Jackson a day after I made the call to her and was a very good listener. She was back in contact with me a day later and set us up to visit a facility in Jackson. My brother and I were very pleased with her promptness and willingness to help us! We were so pleased with the facility that we went to them based on Katie’s recommendation and the interview with the facility itself! She even followed up with us twice after we placed our mother at the facility! Katie is the BEST!
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Extremely happy with Katie. who guided us thru this difficult journey.
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The one on one care from day one. Very caring. All my questions and concerns were answered. Katie was with me every step of the way through this journey. Rick met with us at the facility and walked us through to make sure our needs were met.
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I was in a situation where I needed long term care for my parents. I was given Katie at Care patrols phone number and told she could help me. She absolutely did! She listened to me, when I probably didn't make much sense, and helped guide my family to a very good place. I would definitely recommend their help if you don't know where to start.
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Katie Rivest is amazing. Everything she did from asking the questions, listening deeply, doing the research, providing compassionate and honest feedback about what my father is going through, and following up frequently was exceptional. I’d highly recommend her to anyone in a similar situation and would recommend that she get a promotion or some financial remuneration which recognizes her high level customer service.
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Professionalism and knowledge of Kathrynn Rivest, Certified Senior Advisor.
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She worked hard to understand and meet our needs. Her help was invaluable to us.
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Katie Rivest was great to work with. She took all the honest information about our mother’s situation and found us a couple of places to check out. We toured a small assisted living home in Ann Arbor and it seemed a good fit. So Katie called another small home closer to us and within a few hours we had a tour there as well. Good communication and good follow up from Katie had us moving mom in just 3 days. Thank you Katie for a job well done.
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compassionate, professional.
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Katie was very compassionate and sensitive to our situation. We appreciated that she set up places for us to look at until we found one that we liked and was a good fit for my mom. She called to check on us to see how things were going. We appreciate her kindness amd attention to detail.
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Katie Rivest was very helpful in finding a facility for my husband. She was thorough in gathering the information needed to find the right placement. She was also friendly and promptly responded to any questions I had. Was grateful that such help was available.
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Katie held my hand through a very difficult transition from rehab to long-term care especially when both facilities weren't returning my calls. Senior Moments is an amazing contrast to the many rehab and skilled nursing facilities my Mom and Dad were sent to. No way I would have found them without Katie's help . Many thanks.
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Katie and Rick were the greatest help in finding a facility for my brother. The help they provided was very appreciated.
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