CarePatrol is a miracle worker for those struggling to navigate the nightmarish world of senior care. Deciding to place a family member outside the home is heart-wrenching, and we wanted to find a place that would feel safe and welcoming for Mom and for us. We were lost, and CarePatrol didn’t just guide us. They were there every step of the way with knowledge, advice, and care.
Care Patrol was a God-Sent when me and my family needed to find a place for my aunt when she could no longer take care of herself. They jumped in immediately to identify our particular needs and proceeded to identify facilities that spoke to our needs and most importantly our purse. A particular supportive measure performed was to sit in with the family on a zoom meeting to provide guidance and information on a weekend day. Truly appreciated. CarePatrol made the site visits with us and continued to ask questions to assess if our needs were being met. They were supportive by helping to do some of the necessary paperwork and by speaking directly to the facility management. Through all of this they were friendly and made you feel comfortable in this process. Yes I would recommend CarePatrol without hesitation.
Laura Wagner and her team did an amazing job quickly finding an assisted living facility for my Aunt when an urgent need arose. They were very thorough in assessing my Aunt’s needs, and very considerate with me about making a very difficult decision. I would highly recommend them to anyone looking for help with finding care for a elderly loved one
Paula and Linda were very helpful and proactive in helping my family navigate the next steps for my dad discharging from Levindale. They took notes at the ALF tour and communicated with the hospital social worker to reduce the burden on us during a tumultuous time.
Paula was very quick to respond to my request for assistance on a late Monday evening. The next day she called me to understand my situation and needs. She quickly setup tours with facilities near my area of interest. Linda met me and accompanied me on the tours to help with any questions I may not think of and provide guidance on my thoughts. They helped me decide on my mom’s next care home and facilitated the initiation of my mom’s assessment. Paula was also super helpful navigating the void of feedback on care notes from the rehab my mom was in at the time. I would definitely recommend them to anyone looking for help with out of home care for their loved ones.
The CarePatrol team were extremely helpful and well informed. They made it possible for me to place my Aunt in an appropriate, affordable and nice Assisted Living Facility in a good location. They spent time talking with me to understand the situation, and were able to mobilize quickly as our window was very tight as my aunt was leaving rehab and could not return home to live by herself. It was clear that they knew the various facilities and staff and had vetted them. Paula Sotir shared not just the positives but also the realities I needed to consider. And Linda Kurlander was so helpful as she accompanied me on the site tours. Both had many years working in the industry. There were no out of pocket fees as well. I appreciate their attention, help and guidance. Thank you!
The two main CarePatrol employee that I worked with were exceptional. Linda and Rhonda went out of their way to help with every aspect of finding a place for my dad and getting him settled. They responded to every call and text quickly and expertly, even when it was well past business hours. I couldn't have found a great place at the price they were able to get. They made a difficult time in my life much more manageable.
In a time of un bearable stress for me, CarePatrol was such a source of comfort, leading me through the process of selecting the right assisted living facility for my husband. They listened carefully to my needs and the needs of my husband. They scheduled and accompanied me as we toured different facilities. They even asked questions on the tours to help me better understand what each facility had to offer. I will be forever thankful for their guidance and support.
I was very happy with all the support and help Paula gave to our family. I know she put a lot of hard time into finding a placement for Henry. Thank you, Paula for all you did for us. I would recommend your organization to anyone. I would still like to meet in person to put a voice with a face and say thank you.