I like the facts that they were very professional, knowledgeable, and listened to our concerns regarding our mom. They assisted in our process and ensured our transition to the assisted living facility was smooth. Overall, we were very pleased and have already recommended them to friends.
We had a good experience. Lynda arranged for an appointment and tour of Oak Crest at the end of July. I also used CarePatrol to identify and get information for other CCRCs but did not visit any of them. Before the tour of Oak Crest my wife had set her heart on Oak Crest because 2 of her cousins were there. Lynda was there for us to answer questions and on other visits to Oak Crest. Overall it was a good experience.
I was so impressed that the women at CarePatrol worked on the weekend, were sensitive to my situation, took me step by step through everything I needed to know, and do, to place my loved one in a memory care unit. I would have been lost without their able and kind assistance.
The folks at CarePatrol are extremely knowledge and helpful navigating both finding a rehab facility and assisted living facility. I can't express how helpful they were during a very stressful time for my siblings and me.
I can not say enough good things about Care Patrol of Baltimore. They were so extremely helpful in finding the right place for my mother-in-law. They helped us every step of the way in the process and were so patient, caring and knowledgeable. Tanya and Linda both really got to know our family and our needs and wishes for our loved one. When a fall landed her in the hospital, Tanya was helpful in assisting us to navigate some of the uncertainties and nuisances of Medicare coverage.
My mother in law is now happy, safe and in fact thriving at her new home in an assisted living facility close to us! I would without hesitation recommend Care Patrol of Baltimore. In fact, I already have told so many people that are in the similar situation with their loved ones. All I can say is thank you, thank you, thank you!
Care Patrol was recommended when my mom was released from rehabilitation at Stella Maris. I was overwhelmed with the task of finding a permanent living solution for my mom who had previously lived independently about 40 minutes from my home. Debbie provided direction, assisted me with facility visits, and guided me through this overwhelming process with warmth and kindness, against a very tight timeline. She found the perfect home for my mom. I have since worked with another member of the Care Patrol team (Kris) and received the same care and attention. This group is a lifesaver and I've already recommended them to several peers!
Tanya, Laura and Linda were very responsive and helped me to make my decision to transfer my father-in-law to a new assisted living facility in a very short amount of time. They already had a relationship with the new caregiver which gave me peace of mind. They listened to my concerns and had options for me. He was placed in a better facility almost right away. I highly recommend Care Patrol.
From Day 1 connecting with Debbie Hill of CarePatrol, it was a very comforting and smooth experience. Referrals and guidance were great. Debbie was professional, respectful, and knowledgeable while displaying compassion for our family as we were trying to navigate this new and emotional process( searching for assisted living facilities for our mother).
A heartfelt thank you for riding this out with us.