Everyone l spoke to and met with were so helpful and knowledgeable. More importantly, they we able to assist in the details of visiting, selecting, and moving which really took a lot off our already overflowing stress-plates … most importantly, they did not provide my information to any of the places they suggested, so l was inundated with marketing emails, texts, and phone call during the already overwhelming time (l had used a different placement service several months earlier for a different circumstance earlier, and l am still getting just following up” calls and texts from places I told l was not interested in …)
They truly showed interest in helping us in finding a place. Debbie us even come by to help unpack and be sure my friend is comfortable in the senior living home.
I like the facts that they were very professional, knowledgeable, and listened to our concerns regarding our mom. They assisted in our process and ensured our transition to the assisted living facility was smooth. Overall, we were very pleased and have already recommended them to friends.
We had a good experience. Lynda arranged for an appointment and tour of Oak Crest at the end of July. I also used CarePatrol to identify and get information for other CCRCs but did not visit any of them. Before the tour of Oak Crest my wife had set her heart on Oak Crest because 2 of her cousins were there. Lynda was there for us to answer questions and on other visits to Oak Crest. Overall it was a good experience.
I was so impressed that the women at CarePatrol worked on the weekend, were sensitive to my situation, took me step by step through everything I needed to know, and do, to place my loved one in a memory care unit. I would have been lost without their able and kind assistance.
The folks at CarePatrol are extremely knowledge and helpful navigating both finding a rehab facility and assisted living facility. I can't express how helpful they were during a very stressful time for my siblings and me.
I can not say enough good things about Care Patrol of Baltimore. They were so extremely helpful in finding the right place for my mother-in-law. They helped us every step of the way in the process and were so patient, caring and knowledgeable. Tanya and Linda both really got to know our family and our needs and wishes for our loved one. When a fall landed her in the hospital, Tanya was helpful in assisting us to navigate some of the uncertainties and nuisances of Medicare coverage.
My mother in law is now happy, safe and in fact thriving at her new home in an assisted living facility close to us! I would without hesitation recommend Care Patrol of Baltimore. In fact, I already have told so many people that are in the similar situation with their loved ones. All I can say is thank you, thank you, thank you!