Very quick and effective in securing an appropriate care environment. Willingness to work in a somewhat unconventional manner to support the efficiency and turnaround time needed by truly being the party to find the placement, complete the interviews, and coordinate the transition. The only element missed (likely due to the swiftness and transition over a holiday where the home operators were away during the coordination process) is a gap in formality needed with the new placement. I do not presently have any information about the new residence in terms of copies of care agreements, instruction for billing, emergency contact instructions etc. I'm sure that I will be able to directly solve these pieces. Thank you for what you were able to provide.
CarePatrol of Bellevue-Eastside was a lifesaver for our family. Professional, kind, helpful, efficient and fast-everything one could wish for when looking for a home for your loved one. Thank you so much!
I was introduced to Alicia at CarePatrol by a social worker at the hospital on a Sunday when I learned my mom would be discharged from the hospital sooner than expected and we realized she could never return to living alone. Alicia called me that day and began advocating for my mom with the hospital while finding assisted living community options for my mom tailored to her needs and personality. The amount of stress Alicia took off me is beyond words. She was our unexpected angel, working with and for us all the while providing a knowledgeable reassuring presence. My mom moved into her assisted living community today and I'm so grateful she's in exactly the right place. All thanks to Alicia.
They were wonderful during the whole process - from the initial interview with our mother/grandmother until she was placed into an adult family home of her choosing. They saved the family all of the time and stress that would have been required to research adult family homes. CarePatrol's orchestrating of the search for an appropriate adult family home was invaluable.
The ease of which the whole process of moving my mother into a group family home was made. I was treated with respect and compassion and they were great in walking me through all the details. I'd never heard of your organization, but am telling lots of people and colleagues about you. Thank you!
Alicia is a true professional. She knows the care community on the Eastside well. Having her go to the care communities and homes with me was a great comfort and help. The staff at Care Patrol worked very quickly to find options for my sister which was a great relief for my niece and I as my sister was in the hospital.
Diane was very kind, understanding and concerned with finding my mom a new place to live. We had a tiny timeframe that she worked with and she found her a wonderful place to live. Thank you so much Diane, you made an impossible situation easy and smooth.