CarePatrol of Chicagoland North Facebook Googlemaps

   116 Reviews
1900 Des Plaines Ave
Park Ridge, IL 60068
847-653-1213
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Recent Reviews:


Seasoned and conscientious attention to our needs during a recent medical emergency.
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Eric was very responsive, available, knowledgeable and supportive. He was direct with his information. The experience, from the start, was a huge benefit to my family. It took a lot of stress out of the picture, and also contributed an efficiency that was invaluable in the midst of handling many other things at once. I just moved my family member into a residential placement yesterday, so it's early in that process, and I'm optimistic based on what I've seen thus far. But the Care Patrol contributions that led to this point were terrific.
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Working with Eric at CarePatrol was a godsend. My family didn’t know where to start in trying to find my father the proper care. He was always available and very compassionate to what we were going through. He helped us get my dad the proper diagnosis and guided us to facilities that could handle his condition. I could not be anymore grateful for all the help
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Eric Klein was wonderful. Took the stress of of everything. Wonderful to work with.
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Eric asked all the right questions about my spouse, then he gave me recommendations for places which he felt had what my husband needed and places which would not be a good fit for my spouse. I visited those facilities, and requested to see others I heard about. He made sure I asked the right questions on our visits. He took my calls and answered my texts almost immediately. We discussed what I liked and disliked about each place when the tours ended. He pointed out things at each, good and bad, that I overlooked. He met with me and my children to have the final discussion and confirmation of my choice. Eric was present at my contract signing to make sure I was satisfied with it. Left it open for me to contact him at any time even though contract was signed. I felt Eric to be a true advocate for me and my husband at such a stressful time.
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Eric was able to guide us through a very stressful period by taking the time to understand my parents needs and wants while also taking our thoughts into consideration. After gathering the information he put together a list of facilities to visit and attended the visits with us to ask questions and point out pluses and minuses of each facility. Once a decision was made he continued contact with us to ensure as smooth a transition as possible. I highly recommend Eric if and when you are researching senior facilities for yourself or parents.
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Eric listened and was knowledgeable about the senior communities - strengths and weaknesses. It was very helpful to have someone explain the various options and processes to us.
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Eric listened to what we needed for our father. He had us tour the communities that he felt would be the right fit. He answered all our questions and helped us on this journey. We found the right community for father and I don’t think we would have if we did not seek out the assistance of CarePatrol.
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Eric was very knowledgeable about the ins and outs of senior care.
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Dedication; thoughtfulness; understanding of the industry, community and options
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Care Patrol staff took what seemed an impossible task of packing and moving to a very real happening. The staff were totally professional and supportive. My move was seamless!!
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Eric Klein is wonderful! Compassionate, knowledgable, insightful.
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Eric K is, without a doubt, my favorite part of CarePatrol. He is not only incredibly informative but also supportive and genuinely kind. He consistently goes above and beyond, always checking in to see how he can improve the transition process for you or your loved one. Eric thinks creatively, offering thoughtful solutions and staying proactive in his communication. I would highly recommend CarePatrol's services to anyone in need, but more importantly, I would recommend Eric. Connecting with him through this process has been invaluable, and I’m truly grateful for his help.
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Eric and his team at Care Patrol were wonderful. They were able to get my mom into an assisted living facility within two weeks of our initial conversation. After a short adjustment time, my mother is loving the facility and we are so appreciative of the Care Patrol team and how well they matched my mother to inappropriate facility. Cannot recommend them enough.
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They listened carefully to my parents needs, made suggestions, went with me to visit and helped me through the process. I also asked questions about some other places and they researched and also went with me to visit that place as well.
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The personalized service and excellent communication from Eric was fabulous! It allowed us to place our mom in the best facility for her and within a short time frame. Having an advocate made the whole process stress free!
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Excellent attention to detail.
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Eric Klein's expertise, guidance, and understanding made all the differnce. For this, our family highly recommends Eric.
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Eric Klein was extremely patient and accommodating, and showed a great desire to be helpful.
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Key factors to know when facing the stress and concerns to identify the right environment to move for a senior adult is the absolute knowledge, reliability, and integrity of Eric. Indeed, this is the second time I have called upon his expertise.
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