CarePatrol of Collin County-Central
17 Reviews
Recent Reviews:
January 31, 2023
N.K.
January 11, 2023
C.S.
OH my goodness! Little did I know what would occur when I found Tracy Toomer to make one of the biggest decisions for my sister with assisted living. I was recommended to Tracy through my friend Wendy Dunham who hired her for her assisting her dad to a beautiful facility to live. My first interaction with Tracy was over the phone. It was as I was speaking to a friend who understood all the concerns I was thinking and having trying to find the best place for moving my sister out of her home. Tracy took the time to find out who my sister was and all of her interest. Due to the fact that my sister was unable to walk due to her disability. Tracy and I went on several tours ourselves. Each place we visited I was so impressed with Tracy's relationship with the directors and the nurses. She had an incredible rapport with each facility we visited. Tracy even took the opportunity to revisit her former clients in each home and check in with them. One of her former clients when asked how he was doing replied, "I wish I had some Diet Coke." As we finished our visit, she was out the door to run to the store to get diet coke.
With all this being said, Tracy Toomer goes above and beyond for her clients. I can honestly she makes you feel like her family. She is determined to find the right place for your loved one. Once she does, she still check back and is available for any other questions you may have. She also has an incredible data base of resources in the field of health care. Everything from insurance questions, home-health care, and physical therapy. She has a wealth of knowledge in this field, and I feel so confident having her in my corner for not only today but also the future. I would highly recommend this more than qualified professional to help you make the transition to a new and happy life for your loved one. Tracy Toomer will stop at nothing to help you and your family.
September 3, 2022
A.M.
Tracy is one of the kindest and brightest people I have met in a long time. She has made what felt like a foreign and intimidating process so much easier to navigate. She has and continues to hold our hand to find the best solutions for my father who suffers from Alzheimer's. My sister and I live out of state and our mother has a very hard time hearing. Tracy went out of her way more than once to be present with mom while we were on speaker phone to discuss options together and assure mom that she wasn't missing any important details. There truly are Earth angels among us. We will be forever grateful for this company and highly recommend it to anyone on the aging-parent journey.
August 3, 2022
C.S.
Tracy and Annette were great in our search for a senior living facility for our parents. They scheduled our tours, accompanied us on the tours, helped us with the facility paperwork, got answers to our questions and concerns and overall just helped to keep us calm and know that we had someone to help us through this process. They are both very personable and yet still very professional! Great to work with!
July 19, 2022
C.W.
I can't say enough good things about Tracy Toomer at CarePatrol! From the very beginning of this process, she made me feel so much more at ease with this difficult decision of placing my father in assisted living. I felt I was in good hands and she proved that by the way she assisted, guided and treated me. She is very knowledgeable and made sure there was no questions left unanswered and that is very important in a situation like this. Paul Hendricks at Veterans Center of North Texas referred me and I will forever be grateful for the referral! I would tell anyone that I knew that was needing to place a loved one in a facility to call Tracy because I know that they would be in the best hands!
Sincerely,
Courtney Weaver
June 12, 2022
T.E.
April 27, 2022
F.S.
Care Patrol, specifically Tracy Toomer, did an exceptional job in finding and qualifying an assisted living facility for my wife and myself.
We met Tracy at a trade show at Heritage Ranch, an active adult community, in Fairview TX. She explained her business clearly and asked us to call her if we ever needed her. She was in the business of finding retirement accommodations for retires.
My wife has scoliosis. Suddenly, I had a broken hip. We could not stay in our single-family residence. We needed help, now!
Our family, a daughter, a son and the two of us had to agree on Tracy. Tracy visited with the entire family and prepared a plan of attack for visiting and evaluation assisted living facilities. She accommodated complex scheduling issues because both children lived at a great distance. Tracy was obvious when we saw her work.
New ideas came up often as the family met with or without Tracy. Tracy would respond quickly when there was a plan change of any kind. Even when she had to change an appointment she had made with facility.
She worked with the assisted living facilities carefully. Making sure all the facts were documented. In addition, she successfully negotiated with the selected facility achieving significant savings.
I will gladly recommend Tracy and Care Patrol to every person seeking any kind of retirement community in the North Texas area.