CarePatrol of Collin County-Central
40 Reviews
Recent Reviews:
May 17, 2024
A.P.
April 9, 2024
S.H.
April 9, 2024
G.S.
Tracy Toomer is the best. Tracy walked me through the process and was there at every step. We met over coffee several times and Tracy would lay out the process step by step. We visited several locations together and Tracy was right there answering questions and advising about each location.
Tracy knows the process so well and is a professional through and through.
February 11, 2024
M.E.
January 20, 2024
J.S.
Tracy has been a marvelous person to work with. She set up the appointments and took me to them. She gave me a nice sample of what’s available in assisted-living places. She help me pick The Ivy Of McKinney and I wish I’d done this sooner! I’m very happy here. The service is fabulous, food is great, and most importantly, the residence are bright informed and wonderful to visit with. They’re also lots of wonderful activities here.
November 21, 2023
L.F.
Tracy Toomer has been a tremendous blessing to my family during our highly stressful time, as we dealt with the complicated and different needs of my father and mother. Tracy quickly grasped our situation and found the best care options for both parents. I am truly impressed by Tracy's ability to collaborate with both assisted living and hospice services, ensuring our needs were met promptly and comprehensively. Tracy is a pleasure to be around and handled my memory-challenged mother with both the humor and the respect she deserves.
September 27, 2023
P.M.
September 8, 2023
J.G.
April 13, 2023
D.D.
January 31, 2023
N.K.
January 11, 2023
C.S.
OH my goodness! Little did I know what would occur when I found Tracy Toomer to make one of the biggest decisions for my sister with assisted living. I was recommended to Tracy through my friend Wendy Dunham who hired her for her assisting her dad to a beautiful facility to live. My first interaction with Tracy was over the phone. It was as I was speaking to a friend who understood all the concerns I was thinking and having trying to find the best place for moving my sister out of her home. Tracy took the time to find out who my sister was and all of her interest. Due to the fact that my sister was unable to walk due to her disability. Tracy and I went on several tours ourselves. Each place we visited I was so impressed with Tracy's relationship with the directors and the nurses. She had an incredible rapport with each facility we visited. Tracy even took the opportunity to revisit her former clients in each home and check in with them. One of her former clients when asked how he was doing replied, "I wish I had some Diet Coke." As we finished our visit, she was out the door to run to the store to get diet coke.
With all this being said, Tracy Toomer goes above and beyond for her clients. I can honestly she makes you feel like her family. She is determined to find the right place for your loved one. Once she does, she still check back and is available for any other questions you may have. She also has an incredible data base of resources in the field of health care. Everything from insurance questions, home-health care, and physical therapy. She has a wealth of knowledge in this field, and I feel so confident having her in my corner for not only today but also the future. I would highly recommend this more than qualified professional to help you make the transition to a new and happy life for your loved one. Tracy Toomer will stop at nothing to help you and your family.
September 3, 2022
A.M.
Tracy is one of the kindest and brightest people I have met in a long time. She has made what felt like a foreign and intimidating process so much easier to navigate. She has and continues to hold our hand to find the best solutions for my father who suffers from Alzheimer's. My sister and I live out of state and our mother has a very hard time hearing. Tracy went out of her way more than once to be present with mom while we were on speaker phone to discuss options together and assure mom that she wasn't missing any important details. There truly are Earth angels among us. We will be forever grateful for this company and highly recommend it to anyone on the aging-parent journey.
August 3, 2022
C.S.
Tracy and Annette were great in our search for a senior living facility for our parents. They scheduled our tours, accompanied us on the tours, helped us with the facility paperwork, got answers to our questions and concerns and overall just helped to keep us calm and know that we had someone to help us through this process. They are both very personable and yet still very professional! Great to work with!
July 19, 2022
C.W.
I can't say enough good things about Tracy Toomer at CarePatrol! From the very beginning of this process, she made me feel so much more at ease with this difficult decision of placing my father in assisted living. I felt I was in good hands and she proved that by the way she assisted, guided and treated me. She is very knowledgeable and made sure there was no questions left unanswered and that is very important in a situation like this. Paul Hendricks at Veterans Center of North Texas referred me and I will forever be grateful for the referral! I would tell anyone that I knew that was needing to place a loved one in a facility to call Tracy because I know that they would be in the best hands!
Sincerely,
Courtney Weaver