The assertiveness and care that Keith portrays with the family and with the client is outstanding! He is very thorough with finding a proper fit in housing for your loved one and shows kindness when doing so.
From day one, I appreciated how Keith listened with care and same for Dianne. Dianne has gone above and beyond for me and my mom and I feel like she has not left my side during this rollercoaster ride. They helped me find the perfect care home and I can’t find enough kind words to say about CarePatrol. I highly recommend them for sure!
Dianne Myers was fantastic! Her job to get this done was fraught with issues given the person involved. She refused to give up and got the placement done. She kept me up to date at every turn of events which was very helpful.
Jim Johnson
The kindness and thorough communication was the best experience I had. Keith was very attentive to the needs of my family member and the rest of the family. I highly recommend CarePatrol to anyone needing assistance with family in a time of need.
Keith at CarePatrol treated us like family. Case Management at the hospitals and facilities were effective at guiding me through my mom's stroke recovery journey the first 3 months of in-patient. When I finally lost my reoccurring appeals with Medicare, I had very little time to plan what's next for my mom. You just don't know how this works until you have to work it!!! Keith Huegel is an angel on a Heavenly crusade. With less than 24 hours notice, he set me up to visit 3 local care homes. Keith explained to me why he chose those possible homes for my mom's care needs. After seeing the homes that day, I made my choice and my mom moved in the next day! Keith asked me the right questions and helped me answer them... that's a big deal!! What supplies will your mom need in this new home? How will she be issued a wheelchair and medical bed? How will her medications transfer over? How will you continue her outpatient rehab services? How will you communicate with the home caregivers? As many stars are in the sky, that's how many thanks that I owe CarePatrol of Denton.
This organization and the people that worked with me were incredibly caring and genuine. They had so many resources they provided and they would check on you and help whenever you needed it. They are a blessing and a gift from the Lord to many people that need their guidance and help. Very trustworthy!
Keith’s prompt attention to our urgent needs to find the right facility for our senior was excellent. He arranged our in-person visits and accompanied us. He followed up with us several times until we could make the right decision. Even gave us a lead on transportation Services, which we used and were very pleased with.