The response the patience and just all around easy to talk to answer to any questions or the willingness to find the answers.
Iwas very pleased with services provided.
Thank you
Jonathan Clark was very helpful throughout the process. He listened to what my father in law needed for placement and he came back with a list of options within 24 hours.
Our family is very thankful that he was able to find a reputable home for my father in law.
What I have to say can be sum up in these few words. Caring, Professional,and full of engergy
Ms. Thorpe showed the willingness to go the extra mile for our family.,and very close attention to details. thanks so very much. James
Everybody was so friendly and considerate for what we have to go through with our parents. I appreciate that they help me find the place where my dad is now living.
Johnathon really helped us make sense of what was going on at a very difficult time. And so far, I feel like we found a fantastic place for my friend to live her best life,
I could not have gotten through this process without Danielle and the CarePatrol team. Their coordination was swift and they went the extra step to ensure my family was comfortable and aware of the next steps.
I'm so glad I heard about CarePatrol when I did. Our advisor honed in on the specific needs of my loved one and found potential placements we never would have found on our own. She worked with her team in neighboring areas, patiently answered questions, was nonjudgemental and kind, and helped us keep momentum while not making us feel rushed. We relied on CarePatrol's experience, expertise and wisdom (you can't find that on a web search!). We were able to find a home for our loved one on a deadline in less than 30 days. I have already recommended CarePatrol to several friends!
If it had not been for Krystal Sandiford with the Durham Care Patrol team, I know our situation would have been dire. From our initial meeting with Jonathan Clark, and boots on the ground with Krystal we were treated with the utmost respect and professionalism. Thank you so much Krystal!!!
The Care Patrol was very helpful in clarifying what is generally meant by "memory care" and the intricacies of medicaid, and in finding various options for our older loved one who has dementia. It turns out that we chose a facilitiy discovered by Jonathon where she can stay when she goes on Medicaid. Thank you so much!!
Krystal was an angel in a very desperate time for our family. I was very comforted with her knowledge and support...especially in her understanding for my mother who was struggling with the decision for my father.