Marge Sullivan was the best !! Her experience and knowledge of the needs of my mom and the local facilities was priceless . She as well has the background in nursing which makes her the even more important on what one needs to consider . We became friends and I would highly recommend her
They reached out to me without me having to call them. I was in a panic about what was going to happen with my father n they just helped me thru the process. They booked tours for me n my family. Went to the tours with us and introduced us to the caregivers. They followed up on my father’s well being several times after we picked a facility. I greatly appreciated their help and guidance thru this hard time. They were awesome!
I am so grateful for the support from Amy Smith in helping me find resources for my parents. She’s helped us connect with home health aides, respite care, skilled nursing placements and now, assisted living facilities. She checks in regularly to make sure things are going well. I really don’t know what I’d do without her assistance.
Had a very nice experience with Mike found my sister a perfect place for her situation ! She is very happy when we visit her. So thankful for him understanding what we have been going through! Thanks again ! Sincerely Laurie Henkel
Mike Link was very helpful with giving me assisted living options for my sunt. He set up the tour appointment & was present when talking to admissions.
My experience with Care Patrol of East Ohio was phenomenal!! They were recommended from the rehab facility where my mom was, post hospital visit. I was put in touch with Marge Sullivan at Care Patrol East Ohio. She was constantly in touch with me through phone calls or emails. She was very kind, caring and compassionate. She set up the tours with the assisted living facilities for myself and my sister and emailed me the information on each one. Then she would meet us there. When we had settled on one and signed all the papers only to learn short time later my mom was not accepted, My heart sank. I called Marge and she went back on the search. Within one week, she had located a couple more to check out. One of them she had picked, was a perfect fit for my mother. There is no way I could have navigated into this field with out her tremendous help, knowledge and expertise. She was a pleasure to work with and I would highly recommend her!! My mom has been settled in for the past four weeks now and is thriving in this assisted living facility she helped find for us. She has made so many new friends. Thank you for helping make this an easy transition for us Marge and Care Patrol of East Ohio!!
Sandy was there when I was looking for a place for my husband. She showed me many places and helped me with a very tough decision of putting my husband in some kind of facility. She understood my needs, my concerns and my guilt of having to do this. In the end, I found a perfect match for my husband.
Our Care Patrol representative, Sandy, was very knowledgeable and her help with a search for an assisted living facility was made easier because of her level of experience. She pointed out considerations for our specific needs and raised concerns for things we overlooked. We are very thankful for Sandy and CarePatrol.
Everyone I worked with was so understanding! I felt that they listened to me and took as much time as I needed when talking on the phone. They always answered my questions. They made me feel like my situation was very important to them. So grateful for their help!!!
Ashley was tremendously helpful! She guided us through an awful situation. She was always available for questions and feedback. I felt like she definitely had our best interests at heart. We were not just another family to her.
Denise DelMedico was an extraordinary resource for our family as we navigated uncharted waters. Her compassion and support was invaluable to our family.
Denise Delmedico is very experienced and thorough. We toured various facilities with an eye towards full service, from Independent to the End Game. We have worked with her for over (1) year to find a suitable landing place for my father-in-law. Denise was responsive and successful! Pls utilize her expertise and u will be please.
Sterling Paul Shand