Heather was fantastic and so helpful in finding my mom the best care. She made sure we were happy with the placement and made us feel comfortable with the all the unknowns involved in the process. We would definitely recommend CarePartrol to everyone!! We can’t thank you guys enough!!!
Our rep Madison at Care Patrol was fantastic! She was kind, professional and knowledgeable. We are not from the area and needed to find respite care very quickly for a family member that was being discharged from the hospital. Not being familiar with the local respite providers there we really needed to connect with an agency that could help guide us. We found the best option for care within 24 hours for our loved one! They are doing better and are back home now and we will always be grateful for Care Patrol of East Ohio's guidance and care.
Marge was excellent to work with.. My brother was little different than most cases and Marge kept with it and didn't give up until she found the proper place for him ..
I can't say enough about Cate Patrol and how great they are and if you get Marge for your assistance, feel VERY BLESSED..
Mike Link was so responsive especially considering I established contact from another state (DE) and set up an initial viewing with my Dad, brother and myself the day I got into Ohio. He sent me great info packets, answered my many questions and continued to do so even some protestations from an uncooperative father. But within weeks we managed to get my Dad into a facility matching his needs!
We could not have done this as efficiently as we did without all his help!
Thank you for helping our family at such a difficult time. Our only complaint was with the movers you recommended. We were hoping to have some working relationship with them, but were charged full price to come back and retrieve Dad's chair. $500 plus to move a couple of lamps, a desk, and a recliner ($500 plus the second time), two miles down the road. Over $1,000 was insane. Please find a company that would like to help with the process of emptying the house and selling. We will not be using "grandpas movers."
Heather was so great handling everything and getting me info fast..also she set up a meeting so fast for a facility that my mother needed to move too in a few days..I would recommend her to everyone
Madison Hayes did a great job explaining all of my options and made the whole process of getting my mom moved into an assisted living facility less stressful. I was feeling overwhelmed with managing the care needs of my mom along with her hospital and rehab stays. Madison eased my mind and the process was seamless.
I love the fact that they gave me options that I hadn’t thought of or looked at. In fact, one of the options they gave me was a facility that we picked for my mom. She moved in this weekend.
CarePatrol is a fantastic company to work with.
From the first time they reached out they were extremely helpful from setting up appointments with assisted living facilities to meeting us in person at each and every one.
During our visits the listened and asked questions I never thought of.
This is a trying time for families and everyone that I came in contact with happily answered my many questions.
They are truly there to make the decision and transition easy.
Madison was our counsel and she really helped my brother and I navigate the Home Health Care/Assisted living facilities. She was responsive, kind and overall an A+++
Mike Link was amazing!!!!!! He is very knowledgeable and compassionate. I was so clueless, but he guided me and did ALL the work because I had never done this before. He's very easy to talk and I have only known him for a short time, but I feel like he's family. We were able to find the perfect home for my mom and she's very happy!!! He was with me every step of the way and I could not thank him enough. You can tell that he loves his job. Thank you Mike! Love you!!!
Mike was very helpful and answered all of our questions. He got back to us in a timely manner and is very knowledgeable about the process of moving your loved ones into an Assisted Living facility. He was emphatic and kind.
Mike was very friendly, helpful, and responsive. He took the time to listen to our needs and helped us find a place that was the right fit for our parents. We really appreciated him working with us.
Julia was so helpful finding rehab facilities that were on my Mom's insurance and in a completely different area from where my mom lives, it was close to me which was so convenient for me. She also walked me through the understanding of assisted living facilities, and what spend down means prior to Medicaid. She put me at ease by making a very stressful situation more tolerable. This is a great resource for Individuals and families that are not educated in elder care.