Madison Hayes did a great job explaining all of my options and made the whole process of getting my mom moved into an assisted living facility less stressful. I was feeling overwhelmed with managing the care needs of my mom along with her hospital and rehab stays. Madison eased my mind and the process was seamless.
I love the fact that they gave me options that I hadn’t thought of or looked at. In fact, one of the options they gave me was a facility that we picked for my mom. She moved in this weekend.
CarePatrol is a fantastic company to work with.
From the first time they reached out they were extremely helpful from setting up appointments with assisted living facilities to meeting us in person at each and every one.
During our visits the listened and asked questions I never thought of.
This is a trying time for families and everyone that I came in contact with happily answered my many questions.
They are truly there to make the decision and transition easy.
Madison was our counsel and she really helped my brother and I navigate the Home Health Care/Assisted living facilities. She was responsive, kind and overall an A+++
Mike Link was amazing!!!!!! He is very knowledgeable and compassionate. I was so clueless, but he guided me and did ALL the work because I had never done this before. He's very easy to talk and I have only known him for a short time, but I feel like he's family. We were able to find the perfect home for my mom and she's very happy!!! He was with me every step of the way and I could not thank him enough. You can tell that he loves his job. Thank you Mike! Love you!!!
Mike was very helpful and answered all of our questions. He got back to us in a timely manner and is very knowledgeable about the process of moving your loved ones into an Assisted Living facility. He was emphatic and kind.
Mike was very friendly, helpful, and responsive. He took the time to listen to our needs and helped us find a place that was the right fit for our parents. We really appreciated him working with us.
Julia was so helpful finding rehab facilities that were on my Mom's insurance and in a completely different area from where my mom lives, it was close to me which was so convenient for me. She also walked me through the understanding of assisted living facilities, and what spend down means prior to Medicaid. She put me at ease by making a very stressful situation more tolerable. This is a great resource for Individuals and families that are not educated in elder care.
They were very helpful in finding facilities that met our needs . They were easy to contact and frequently checking to see how things were progressing and helpful every step of the way. I appreciated their compassion and kindness in my very stressful situation.
They were efficient and effective. They listened to the needs I expressed and made recommendations appropriately. They then followed up in accompanying visitations to various facilities.
I could count on Marge Sullivan to assist with our family needs. She is knowledgeable, professional and a great communicator. Even in the most complicated situations, she stayed focused on what needed to happen for our family members. And she made it happen!