Very helpful and caring! Asked questions didn't know we needed to ask. Very nice. Didn't push us to make any decisions! Very professional and really took time to find out what we wanted. That goes for all those we talked to. Thank you very much.
Jill, our advisor, is without a doubt the reason that we found a great place for our dad when we suddenly found ourselves in need of assisted living. She took a stressful, complicated, overwhelming process and was able to help us make sense of it all by helping us understand what was important, what questions to ask, and making sure we didn't waste our time on facilities that wouldn't be a good fit or didn't have availability. She focused on understanding our dad's needs, and she brought a tremendous amount of knowledge of not just facilities, but the broader assisted living ecosystem, including hospitals and rehabs, to help us navigate this stressful time. We are truly grateful for Jill!!!
The representative (Aimee) was excellent. Her communication was always timely, relevant to our particular circumstances, and clear.
Aimee helped us navigate through the challenges of a process that we were completely unfamiliar with. She helped us narrow our thoughts and objectives for our mom’s immediate and long term needs.
Most importantly, she made the experience manageable, thanks to her calm and caring demeanor, and her experience in serving families.
Aimee Utley was a phenomenal guide and resource of information with helping to explore all of our options, and eventually getting our mother situated into an assisted living community.
Julie was helpful and friendly during a very stressful time in our family's life. She listened and found places that would work well with our preferences and scheduled tours and attended with us.
Julie was very helpful in finding places that would accept my mother in law and setting up tours. She gave insights that we wouldn't otherwise have had access to.
Working full time and trying to navigate the assistive living marketplace was overwhelming. Other than word of mouth from co-workers I had zero experience in this industry. Dina from CarePatrol listened to our needs, arranged tours at facilities that meet our needs and budget, and provided kindness and support as we entered a new phase of life for my mom. I am so grateful for this service and would highly recommend CarePatrol to anyone trying to find quality care for a loved one.
We have been working with Dina Cucunato for a couple years now with two sets of parents. She is so personable and caring. She is always prompt to return calls and gather information for us. She communicates well with elderly people and makes them feel comfortable. Dina is knowledgeable about many of the senior living facilities. She is always willing to take time with us. We are well pleased as Care Patrol has made it so much easier to find the "just right" facilities for our parents.
My wife has Alzheimer’s and I started the search for a memory care place on my own. Even though I visited 3-4 places on my own I didn’t feel comfortable with the process as it felt overwhelming. CarePatrol was recommended to me by my lawyer. With their professional knowledge of memory care facilities close to my home, their knowledge of questions to ask and what to look for on the visits was a relief for me. Within a couple of weeks they found me 3 acceptable facilities. They were very patient and caring for me as well since I didn’t know if I was ready or not for this major life change. I have placed my wife in one of homes and both my wife and I are very happy with the place. Without CarePatrol’s help, specifically Dina Cucunato I would probably still be searching for a place for
my wife. Even though my wife has moved in, Dina has followed up with me to make sure that everything is going well and I know that I can reach out to her if I would ever need help. Thank you CarePatrol
That so much of the leg work and administrative work was done for us, such as findin locations that fit our needs, setting the appointments for visits and asking important questions that we would not have known to ask.