Nikki was very responsive to our needs. My sister and I were looking for an assisted living facility for a relative and we needed it very quickly. She understood our needs and went out of her way to be responsive. She gave us several options and at the last minute came up with a facility, which was a perfect fit. She negotiated the price with them and we went to work to get my relative in before he was facing homelessness. I highly recommend Nikki and her associate because they truly care about their customers and the people that they service. They could not have been kinder, more hard-working, and communicative. Five star service.
Often decisions have to made very quickly and I cannot say enough good things about how responsive and the quality of information received from CarePatrol. They were knowledgeable, extremely responsive and truly caring.
Worked well with patient
Stayed in touch with patient and family
Stressed and encouraged the patient to make a timely decision
Made it easier for the patient by limiting the number of choices
Listened to patient’s preferences/likes
Has stayed in touch since move was made
The personal attention that we got was excellent
Nicole Difede went out of her way to help us and I would recommend her to any family that need help finding a home .