Knowledgeable assistance in navigating a difficult decision about the right facility for a loved one.
Personalized attention, including going with me to a facility.
i really felt heard when it came to the requests I shared. The process was swift but impactful. The flexibility and patience in making sure ALL of my questions and concerns were addressed. The coordination of care and location selection was phenomenal. The location selected is amazing. I feel so comfortable with my loved one staying in the home and I can see the care she is receiving has really made a difference in her experience. I would highly recommend the CARE Patrol to everyone. Rhonda Miles' customer service is unmatched. I did not feel like we were clients, I felt like we were family.
Prompt and accurate information, and ready availability when I asked questions by email. The recommendations sent would targeted exactly to area i needed info on. I would Never HAVE SUCCEEDED in getting my sister in a skilled nursing facility place right next to where she otherwise lives because i didn't know it even existed.
Carlos has come to know my family and is in tune with our needs.
He's professional and caring. It didn't take long for my stepdad to feel very good with the choices that Carlos provided. My stepdad saw a way forward, which he wasn't seeing before meeting Carlos.
My experience was excellent. Carlos was very efficient, quick and he provided me with an excellent placement for my husband. We are now at Flora House and we are very pleased.
The CarePatrol reached out to me a caregiver, at a particularly stressful time when my health was failing. They were able to connect me with an agency, HEALING HEARTS CARE AND SUPPORT, which has provided timely assistance. I have been very pleased with the reliable home care for my mother, and would recommend our CNA and the HEALING HEARTS team. They have provided timely patient focused attention to my mother’s healthcare needs.
SS4RR
Carlos! He was both efficient and highly empathetic. He was able to show us a wide variety of places, and to quickly change when my parent's health changed.
Carlos really listened to us and worked with us to find a good fit for my mother-in-law.
He was knowledgeable and had information at his disposal, which saved us time. He was also a great sounding board with concerns that I had concerning my mother in law's adjustment to senior living.
I just left a google review. Cathy really listened to our needs. She found a placement for my husband that checked all the boxes, and was within our budget. I really appreciated her responsiveness as well. Thank you!
Very helpful in helping us place our mother in a wonderful assistant living home. We are so impressed with her care. Thank you for your help Star from Care Patrol.
Kathy was knowledgeable, personable, and easy to work with. She listened to my changing needs and helped me filter through the mant AL options available in this area.