The wonderful support and guidance at this difficult time was priceless. We were given different options for care facilities, and educated about how the process works from beginning to end.Our Care Patrol agent was kind, caring and very knowledgeable and professional. I would recommend the Care Patrol service to all and any who are trying to navigate assisted living/memory care for their loved one.
Marc was an understanding , caring individual. He returned calls very promptly. He asked appropriate questions about our situation and needs. He then arranged visitations Andreas there to support us . His follow up has been timely and shows his level of commitment to us
Excellent services - Excellent Resources they have a connection to someone for everything. Kari & Marc were fantastic & made this process of finding an Assisted Living Facility for Mom & Dad much easier!
During a very stressful time, Marc was extremely helpful finding appropriate living accommodations for my 90 year-old mother-in-law. We are grateful for his attention, knowledge, and connections with resources in our area!
Marc was an excellent representative of Care Patrol. He was informative, honest in his
responses, had helpful questions when I ran out of them and genuinely cares about
the people he helps. I couldn't have managed this journey on my own and I know Marc
will be available should I need his help again. God bless Marc and all the people at
CarePatrol for this outstanding service you provide. Thank you so much.
Jan & Andy [LAST NAME REMOVED]
The friendly service from Marc. He lined up all of the tours of assisted living facilities for us. He was helpful in connecting me with other resources such as the veteran liaison to discuss VA pension requirements, where I could get an original of my Dad’s DD214, etc. Marc is a wonderful resource for pretty much everything available to seniors.
Marc was the best! He answered all our questions, let us talk thru our decisions, and offered so much support. He made the overwhelming process smooth.
Marc was very professional and found the perfect place for my parents to reside. It was a more difficult task since we needed memory care for my dad and an independent unit for my mom. He was so patient as my mom and younger sister toured several places before deciding on The Rose which is a great place for both of them. My siblings and I couldn't be happier.
Naomi Braun
The care and compassion that was expressed by the representative, Marc Trail. He made sure that he understood our needs and was more that willing to meet with all the family members and answer all questions. He was redenlentless in seeking out locations till one was found that fit our needs.
I was very happy and impressed with Mark because he found my daughter the perfect place to live. I am so grateful. She is happier than I've ever seen her. Thank you Mark.