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   193 Reviews
PO BOX 1187
Leander, TX 78646
512-337-3235
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Recent Reviews:


Cassi Petsch was very friendly, informative and was able to sense exactly what my mom needed. The whole experience was like working with a trusted friend of the family.

The connection with Care Patrol was very helpful. They heard what our needs were for my mom and Tiffani immediately thought of the perfect place. She met us out there for a tour and we were getting my mom settled there a week later! If it wasn’t for Care Patrol we wouldn’t have known about this wonderful possibility.

I was in a turmoil. I needed to find a memory care for my 93 yr old mother in Austin and I lived in the Dallas area. I contacted Care Patrol in Austin as I was familiar with the one in Denton. Tiffini put together visits at a day notice as I would be in Austin the next day. She was very helpful in giving information about each place, took notes about my questions so I didn't have to remember the questions I had at every place. She helped me find a great place for my mother that had an opening for her. Tiffini also recommended a moving company that specializes in helping move seniors, and being out of town, they were answered prayer. i would highly recommend anyone with any help for finding a place, or any help with senior care to contact Care Patrol.

Knowledgeable and helpful in navigating a difficult process.

I did not know what to expect when I was referred to Tiffani Herrington. I could not have done all of the research to find a place for my husband. Tiffani has a wonderful personality and has the understanding for those of us going through a very difficult situation. Whenever I had a question, she was always there to answer me. Even after my husband was transferred to the Platinum Resort she followed up on how things were going. Care Patrol is very fortunate to have Tiffani as an advisor.

Tiffani was absolutely fantastic! We ran into an emergency situation on a Sunday and Tiffani helped us by showing us community options and providing resources. Her continued support over the following weeks was much appreciated. Her compassion and knowledge were a Godsend.

Cassi is so helpful and kind!

Very considerate and helpful when it came to finding a place that would meet my father’s needs.

They are very proactive and knowledgeable in guiding through the stress process of determining next steps of care during recovery

Tiffani and the staff are always willing to help us.

Tiffany was honest, open, caring, attentive and overall just amazing!

Kind, compassionate folks who know their senior care stuff.


Staff thorough, friendly, knowledgeable, and VERY helpful! Certainly, I will recommend to any friends and people!

Very caring.

CarePatrol was the help I didn't know existed but that I so needed. I called Lacie last minute and she was so quick to get additional visits set up for me, answer all my questions and even accompanied on the visits. She asked questions I didn't know to ask and helped me find the best fit for me and my family. Highly recommend!

I liked that Cassi really listened to what we were saying and did not try to push us one way or another. She was also mindful of our financial situation. Her follow up with us has been good.

Very helpful service! We appreciate the kind and personal care provided while we navigated the transition for my father. Thank you

Very helpful and patient

Tiffani was very helpful in identifying memory care facilities that would fit our family's needs. She was empathetic and seemed to generally care about finding the best place for my father. My mother and sister said she was very kind and helpful on the facility tours and she worked diligently to expedite getting my dad out of the hospital as they were unable to care for him properly. She coordinated with all of the stakeholders, had clear lines of communication, and dad was moved to the new facility within 3 days of us telling her which place we chose. A+ service. Thanks so much for making a difficult time extremely easy.