Susy at CarePatrol was an absolute blessing for us. She helped my best friend Peggy find her new home and the lifestyle she’ll be entering, and she did it with so much kindness, patience, and genuine care. She explained every step of the process in a way we could fully understand, especially since we had no idea what “independent living” even meant before meeting her. We are so grateful we found Susy — she made a stressful situation feel manageable, hopeful, and supported. We couldn’t be more thankful.
Exceptional people. Very helpful, caring, nice, professional, and sincere. I felt like they were all truly interested in helping us navigate through all the options to find the best care.
Consistent communication
Friendly
Empathetic
Gave me information I asked for and needed
Excellent customer service by Tiffany- all of the above to her🎊👍
In 1 phone call I felt like I was given a life line to people who wouldn’t let me drown. It was amazing the help & connections they had to everything from help with hospital to memory care with people, information & the expert help to make difficult decisions for me loved one when there was no time to spare.
We had a wonderful guide, Susy Farris, who made arrangements for us to see different places for our friend. She did a great job and we found the perfect place! It was nice to have arrangements preset and no pressure of having to pay someone. It is a great service for seniors! Thank you.
I thought Tiffani and Suzy were both friendly, kind and easy to work with. They listened and know what I needed to make this move with my mom. I got good information and was pleased when visiting facilities that they asked questions I was not even thinking about,
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Care patrol has taken good care of my family! Care Patrol in Nashville found a great facility for my mom and when moving to Texas I knew who to call!
Tiffani was wonderful and helped me during this difficult time. She asked questions that I did not know to ask and helped with getting medical records handled.
Tiffany was great to work with at identifying a good place for my husband and getting him transferred in a move and with the move. It all went smoothly.
I loved that I could call Tiffini for a second transition. I needed to move my mom from Assisted Living to Memory Care. I needed her assistance again and she was so quick to understand and help me immediately. Mission accomplished! We are in a new community and super pleased!! It feels good!
Cassi Petsch was very friendly, informative and was able to sense exactly what my mom needed.
The whole experience was like working with a trusted friend of the family.