Consistent communication
Friendly
Empathetic
Gave me information I asked for and needed
Excellent customer service by Tiffany- all of the above to her🎊👍
In 1 phone call I felt like I was given a life line to people who wouldn’t let me drown. It was amazing the help & connections they had to everything from help with hospital to memory care with people, information & the expert help to make difficult decisions for me loved one when there was no time to spare.
We had a wonderful guide, Susy Farris, who made arrangements for us to see different places for our friend. She did a great job and we found the perfect place! It was nice to have arrangements preset and no pressure of having to pay someone. It is a great service for seniors! Thank you.
I thought Tiffani and Suzy were both friendly, kind and easy to work with. They listened and know what I needed to make this move with my mom. I got good information and was pleased when visiting facilities that they asked questions I was not even thinking about,
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Care patrol has taken good care of my family! Care Patrol in Nashville found a great facility for my mom and when moving to Texas I knew who to call!
Tiffani was wonderful and helped me during this difficult time. She asked questions that I did not know to ask and helped with getting medical records handled.
Tiffany was great to work with at identifying a good place for my husband and getting him transferred in a move and with the move. It all went smoothly.
I loved that I could call Tiffini for a second transition. I needed to move my mom from Assisted Living to Memory Care. I needed her assistance again and she was so quick to understand and help me immediately. Mission accomplished! We are in a new community and super pleased!! It feels good!
Cassi Petsch was very friendly, informative and was able to sense exactly what my mom needed.
The whole experience was like working with a trusted friend of the family.
The connection with Care Patrol was very helpful. They heard what our needs were for my mom and Tiffani immediately thought of the perfect place. She met us out there for a tour and we were getting my mom settled there a week later! If it wasn’t for Care Patrol we wouldn’t have known about this wonderful possibility.
I was in a turmoil. I needed to find a memory care for my 93 yr old mother in Austin and I lived in the Dallas area. I contacted Care Patrol in Austin as I was familiar with the one in Denton. Tiffini put together visits at a day notice as I would be in Austin the next day. She was very helpful in giving information about each place, took notes about my questions so I didn't have to remember the questions I had at every place. She helped me find a great place for my mother that had an opening for her. Tiffini also recommended a moving company that specializes in helping move seniors, and being out of town, they were answered prayer. i would highly recommend anyone with any help for finding a place, or any help with senior care to contact Care Patrol.