CarePatrol of Northeast Ohio
53 Reviews
Recent Reviews:
October 26, 2023
T.K.
Maran is the best. Not only is she professional and knowledgeable, she is very kind and compassionate. She helped problem solve a very difficult situation, and helped the family after the initial placement. I don't think you can find someone who is more dedicated to her job than Maran. She goes above and beyond basics, and is truly wonderful
September 15, 2023
B.A.
Care Patrol was truly a lifesaver. I was thrust into a situation in which I had to provide care for my Father who is dealing with cancer, while my Mother recovered from an emergency quadruple by-pass operation. I had to help my parents quickly find an assisted living situation that met both of their needs. Our case manager, Kayla, was there every step of the way. She was compassionate and knowledgeable and she helped us find the right fit for my parents. She even helped my Father get Veterans benefits that were owed to him so that they could afford the facility that they liked best. Kayla and CarePatrol are great!
September 8, 2023
K.S.
July 31, 2023
A.S.
I was facing a very daunting, if not impossible task of finding the proper health care/facility for my elderly parent. I was referred to CarePatrol by the Primary Care Physician. I could not be more grateful for their services. From the first phone conference with Kayla, to visiting appropriate facilities, to managing the mountains of paperwork and required documents from doctors and financial people, Kayla was there for me. She helped me understand the process. She was patient with me. She understood the frustrations involved with caring for a parent with demential. I cannot thank her enough! I certainly could not have done this without Kayla and CarePatrol. Even if you just have a question or a need to understand the process, call them. They will help ease your mind. Thank you CarePatrol of Northeast Ohio. Thank you Kayla!
April 2, 2023
C.B.
I worked with Eric Sailor and he made me feel at ease trying to find an assisted living facility for our mom. He set up 2 appointments with 2 assisted living facilities. He stayed with me and my sister during the appointments and asked questions that needed to be asked.
I would definitely recommend Care Patrol for everyone who is looking for help placing someone in assisted living.
I feel Eric went above and beyond helping our family with a difficult task. Our mom is very pleased with the facility she is at.
Thank you.
March 24, 2023
T.K.
March 18, 2023
L.C.
I had Eric help me find the best assisted living for my mom’s needs, best location and he helps with best fit for your budget. I had done my of research yet was not aware of the one we ended up choosing. The care is extremely highly rated there and I’m so glad I was able to find Eric to help me. It’s quite overwhelming without a professional to help
March 4, 2023
J.A.H.R.
Care Patrol and Eric Sailor were, and have been, a great help to us in making two moves to different assisted living facilities. We appreciated how he interviewed us to get an idea of what we wanted, set up tours and went with us on those tours. Eric asked all the questions and more that we were going to ask at the tours. There was no pressure from him to choose a particular facility. That choice was left up to my wife and me. Every chance we get we tell people about Care Patrol and Eric Sailor.
February 5, 2023
L.W.
Jessica E. was just SO helpful to my family and me during a very challenging time…that of choosing an Assisted Living facility for my dad.
She was warm, friendly, caring, prompt with replies and just made the whole process better because of her empathy and compassion.
She helped us find just the right place for my dad, who is very happy and content in his new place.
Thank you for your care and compassion Jessica…you were such a blessing to us!
February 3, 2023
D.B.
January 15, 2023
T.B.
December 8, 2022
S.B.
I have already recommended CarePatrol to a number of friends. Looking for the right place for a loved one to live is difficult. There are so many aspects of the decision, including the facility and the staff.
I found that CarePatrol had the experience to help me and my wife make the right decision for my father. They know the right questions to ask, made recommendations on where to visit based on time we spent talking, and even went with us to visit our selected places.
We were able to make a very informed decision in part due to the professional approach that CarePatrol took. I understand now why CarePatrol came to us so highly recommended.
Eric and his staff will put you more at ease when making this, often, life changing decision for your loved one.
P.S. I tried for the last 5 years, after my mother died, to get my father to move Ohio from Illinois.
When he finally made the decision to do it, he was still afraid to do it. He was worried about how his apartment would actually feel. After moving in, he went from frowns and worries to smiles and is very relaxed. It wasn't easy, but CarePatrol made it easier! Thanks
October 11, 2022
G.L.A.
September 14, 2022
J.B.
September 2, 2022
M.
Friendly and caring staff. They asked about the patient, back story to why they needed a place to go. They worked quickly to set up tours and gather all the info about the places. They accompanied us on the tours, asked questions and helped answer questions. They followed up. They called to ask how the transition was and if we needed anything.