Everyone goes the extra mile and are fiercely protective of their clients. They find a way to make things happen even in the most extreme circumstances. They become part of the family and continue to check on clients even after placement. I will always be grateful for everything they have done for me and my family.
Very responsive, informative and provided the exact support we needed in the timeframe we were working with. It was a comfort knowing they had our best interest in mind and they are amazing with follow up and follow through.
They were very prompt in their response--especially considering it was right before the Christmas Holiday-and communicated extremely well and had a list of places the next day for me to review!
They guided me through the process and made what an overwhelming task seem easy-
Appreciated all the follow through as well.
Christa and Deb were very helpful in selecting a group home for my mom. They presented three very adequate homes for my mom's needs. They arranged the transfer from the rehab to the group home, I didn't have to do any arranging at all. This was wonderful because navigating this part of mom's journey was new territory for me. They were so helpful!!
Lee Thompson quickly provided me two meaningful leads within my short time frame. The second one worked out very well. Thanks so much for helping me when I needed it most!
Everything! From first contact with Christa to countless phone calls, emails and text to help me and my family through great challenges with both our parents over almost two years. She is a fantastic listener and even with the most challenging situations and challenges, she always is positive, has solutions to improve things. She is incredibly reachable when we have needed help the most and is connected with so many resources that provide solutions for caring fur parents struggling with dementia and other physical challenges. She knows care homes thoroughly and has options nearby at every turn as needs change.
Christa was very helpful, understanding and compassionate about our needs regarding finding a good location for our mom. Entire process was helpful, easy and stress free.
I truly appreciated the customer care that I received from my CarePatrol representative, Christa. She was prompt in getting back to me if I had any questions. Christa was patient, kind, and supportive which demonstrated that she truly understood how emotionally and physically challenging this process is when you are selecting a home for a loved one.
Christa was very helpful in finding a senior independent facility for my father. She took the time to meet him while he was in the hospital, she didn’t have to do that , but she did. I would recommend Care Patrol to anyone looking for help with their aging family members.
Christa Slatina,my advisor, was very thorough and very helpful. She listened to my needs and what I would like and found three places almost immediately for me and my family to review. She also gave us her thoughts on each. Once we made a decision she took care of everything that was needed to secure the place and arranged the transfer. She contacted my niece daily to answer any questions we may have and update us on what she was doing.
Christa was very knowledgeable and made us feel very secure in the help they provided. I would recommend Care Patrol especially if all their advisors are as competent as Christa.
Christa and Colleen at CarePatrol Phoenix were so
valuable for my sister and I. We are in a unique situation where both our mother and grandmother have memory loss and needed more support at the same time. It took a year for us to find the right place and for our family to be ready They were so patient and kind and we are so happy with the place we selected with their support.