Everything! From first contact with Christa to countless phone calls, emails and text to help me and my family through great challenges with both our parents over almost two years. She is a fantastic listener and even with the most challenging situations and challenges, she always is positive, has solutions to improve things. She is incredibly reachable when we have needed help the most and is connected with so many resources that provide solutions for caring fur parents struggling with dementia and other physical challenges. She knows care homes thoroughly and has options nearby at every turn as needs change.
Christa was very helpful, understanding and compassionate about our needs regarding finding a good location for our mom. Entire process was helpful, easy and stress free.
I truly appreciated the customer care that I received from my CarePatrol representative, Christa. She was prompt in getting back to me if I had any questions. Christa was patient, kind, and supportive which demonstrated that she truly understood how emotionally and physically challenging this process is when you are selecting a home for a loved one.
Christa was very helpful in finding a senior independent facility for my father. She took the time to meet him while he was in the hospital, she didn’t have to do that , but she did. I would recommend Care Patrol to anyone looking for help with their aging family members.
Christa Slatina,my advisor, was very thorough and very helpful. She listened to my needs and what I would like and found three places almost immediately for me and my family to review. She also gave us her thoughts on each. Once we made a decision she took care of everything that was needed to secure the place and arranged the transfer. She contacted my niece daily to answer any questions we may have and update us on what she was doing.
Christa was very knowledgeable and made us feel very secure in the help they provided. I would recommend Care Patrol especially if all their advisors are as competent as Christa.
Christa and Colleen at CarePatrol Phoenix were so
valuable for my sister and I. We are in a unique situation where both our mother and grandmother have memory loss and needed more support at the same time. It took a year for us to find the right place and for our family to be ready They were so patient and kind and we are so happy with the place we selected with their support.
My Care Patrol coordinator, Christa, was such a blessing. She kept in touch with me every step of the way of the difficult process of finding a facility for my sister. She actually heard the surprise in my voice when I told her what facility we were touring and the time and she said "I will meet you there". Absolutely wonderful experience with her.
We were treated with professionalism, empathy & kindness during the process of finding a home for our loved one. He had unique needs & we were offered several options to consider within our budget & found a perfect fit within only a few days.
Christa from CarePatrol of Phoenix was incredibly kind and helpful from the start. Her knowledge and guidance provided both comfort and confidence throughout the process. What truly stood out was her remarkable memory—she assisted us 10 years ago and still remembered our situation, despite working with countless families since. That level of care and dedication stood out and was deeply appreciated. Highly recommend!
I received a return phone call quickly; I was assisting a friend, and the advisor was very knowledgeable and well informed. She set up a zoom tour and assisted with the admission process which was very helpful as my friend was out of the country.
We had a bad experience with a prior company, so this was a pleasant surprise.
Every time I have had to contact CarePatrol I have been very pleased. Christa is always considerate and informative with me. I highly recommend her when the time comes to find your loved ones care.