Our agent was very professional in handling all aspects of our transition. From her bright cheery attitude and professional appearance, she's a winner.
She delivered upmost compassion towards family and clients. Everything was presented upfront with all of the information that we needed for our loved one to succeed in the assisted living community.
It's a time of difficult decisions that we had known nothing about. Our agent, Kristen, had provided us with all the information we needed to more forward with the best results for everyone.
Although I worked with CarePatrol for a short period of time due to our circumstances, I am not sure how I would have navigated finding placement for my dad in a timely manner without CarePatrol. It greatly reduced my stress during a challenging time. Erin was kind and provided a wealth of information that provided me with knowledge and guidance.
Ryan from CarePatrol was our lifeline in a very difficult time for our family, as my mom was experiencing health issues and we needed to start exploring assisted living options for her. We just didn't even know where to start. Ryan guided us through every step of the process, including listening carefully to what my mom's needs were, setting up the facility tours for us, and even accompanying us on all of the tours to help us know what questions to ask because we were so overwhelmed. We would have been lost without his guidance, and he was so responsive to our questions and needs. We are so grateful to Ryan and CarePatrol for helping our family navigate such a challenging time!
I am absolutely impressed with, and thankful for, the service CarePatrol provided for my sister and I. Tammy was our CarePatrol advocate for finding an assisted living facility in Sheboygan. She set up meetings and appointments and provided information on various facilities, attended these meetings and gave great advice on how to choose one. She did all this within 2 days. It would have taken me 2 weeks full time to do what she did. And I thank the health care facilities in the area who fund this free service. What a great network they have for assisting people new to this type of need. Thank you. God Bless you!
Very friendly, very thorough , and had all the pros and cons about all the places we visited. Also kept us informed on a daily basis on what was going on
Erin had all the info on resources for seniors, she arranged tours for facilities and went with me for support. She paid attention to details and offered things I would not have thought off. It is a no cost service, they prescreen all level of care facilities, lawyers, home care, etc.
Our CarePatrol advisor Erin Brannon is outstanding. She has been very helpful in finding the best options for my parents. With a roadblock or detour every step of the way, she has been patient and so very kind and helpful.
So very thankful for Erin throughout this process. Thank you
Erin was very good at listening to my sister-in-law’s preferences and pointing us in a direction that worked well. She kept us informed and made sure the application was submitted in time to secure a placement.
CarePatrol showed true care and concern for my mother's needs and my own needs also. They always made time for us and helped us very quickly. And, they found a home that was suited to us. I would definitely reach out to them if I needed what they offered again. Very satisfied.
Ryan was absolutely exceptional. He took a ton of time working with me to understand my mother's needs while she was in-patient at the hospital and before she was discharged from the rehab facility. His recommendations and relationships with care facilities was spot on. He met with each facility with me and helped outline how each facility would help to match up with her. Ultimately, we went with in-home care. That care has been exceptional.
Without Ryan, I don't think we would have had the peace of mind that we've had. I would recommend Ryan and Care Patrol without reservation. First class care in every aspect.
Our representative was very caring and a good listener. We were given excellent information about the senior communities available and were able to make a great decision.
Very impressed by Erin’s professionalism and knowledge of housing availability, pros and cons etc. Her sensitivity to the needs of both the patient and family member’s needs are much appreciated in a stressful time. She made a complicated decision easier due to limiting the options. Thanks for the help.