Erin went above and beyond helping answer my many questions. She was very prompt with emails, txts and phone calls. When meeting her for the tour, she helped explain in great detail how assisted living is and was kind and courteous. I would recommend Erin to everyone, because she helped make transition smooth and comfortable. Thank you Erin!
Erin was awesome, helped us with all our needs, even went above and beyond. After we had my dad placed in rehab my dad got sick and ended up back at hospital she reached out asking if we needed anything. Thank you
Kristen M is wonderful to work with. She is kind, caring, empathetic, and very knowledgeable. She listened to all of our concerns, provided guidance and asked lots of questions to help up find a memory care community that Mom will be comfortable in. Thanks to her and this wonderful organization to help guide us through this stressful and difficult situation.
Our agent was very professional in handling all aspects of our transition. From her bright cheery attitude and professional appearance, she's a winner.
She delivered upmost compassion towards family and clients. Everything was presented upfront with all of the information that we needed for our loved one to succeed in the assisted living community.
It's a time of difficult decisions that we had known nothing about. Our agent, Kristen, had provided us with all the information we needed to more forward with the best results for everyone.
Although I worked with CarePatrol for a short period of time due to our circumstances, I am not sure how I would have navigated finding placement for my dad in a timely manner without CarePatrol. It greatly reduced my stress during a challenging time. Erin was kind and provided a wealth of information that provided me with knowledge and guidance.
Ryan from CarePatrol was our lifeline in a very difficult time for our family, as my mom was experiencing health issues and we needed to start exploring assisted living options for her. We just didn't even know where to start. Ryan guided us through every step of the process, including listening carefully to what my mom's needs were, setting up the facility tours for us, and even accompanying us on all of the tours to help us know what questions to ask because we were so overwhelmed. We would have been lost without his guidance, and he was so responsive to our questions and needs. We are so grateful to Ryan and CarePatrol for helping our family navigate such a challenging time!
I am absolutely impressed with, and thankful for, the service CarePatrol provided for my sister and I. Tammy was our CarePatrol advocate for finding an assisted living facility in Sheboygan. She set up meetings and appointments and provided information on various facilities, attended these meetings and gave great advice on how to choose one. She did all this within 2 days. It would have taken me 2 weeks full time to do what she did. And I thank the health care facilities in the area who fund this free service. What a great network they have for assisting people new to this type of need. Thank you. God Bless you!
Very friendly, very thorough , and had all the pros and cons about all the places we visited. Also kept us informed on a daily basis on what was going on
Erin had all the info on resources for seniors, she arranged tours for facilities and went with me for support. She paid attention to details and offered things I would not have thought off. It is a no cost service, they prescreen all level of care facilities, lawyers, home care, etc.