CarePatrol of West MI-Lakeshore Facebook Googlemaps

   347 Reviews
800 E. Ellis Rd
Norton Shores, MI 49441
231-683-2002
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Recent Reviews:


They assisted us in transitioning our loved on into a nursing care facility. They scheduled all our open house visits and guided us in the right questions to ask. They also made us aware of local services to assist in care for our loved one prior to transitioning her to long term care facility. I would enthusiastically recommend them to anyone facing the uncertainties of navigating this landscape.
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Michelle was there to guide us through the advanced care network. She was easy to work with and she is very professional.
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Very knowledgeable and helpful. Made our search for a place for mom so much easier.
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Michelle Woodring was very knowledgeable and really nice to talk to! she showed us multiple complexes and did not rush us when we were finding a place for my sister to live after Michelle helped us with my dad two years earlier, getting him into assisted-living. We would highly recommend CarePatrol to anyone that needs help and information with this kind of a situation.
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Knowledge about options. Patience over several months. Excellent follow through and communication. Professional. Trustworthy advice. Truly a great service to families, very professionally and yet warm and personally implementd.
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Matt's willingness to help and his follow-up
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Lots of information and helpful about what places were the good
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Very professional and easy to talk with.
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Jenn was wonderful to work with. Very knowledgeable, compassionate and prompt.
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[NAME REMOVED] was very consistent in checking back with me on our needs. She took us on a lot of tours to a lot of different assisted living facilities for Mom to decide on and even followed up after she chose one and was moved in!
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Jenn Smith was so helpful with the experience.
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Jenn was great! I had lots of choices, and visited three.
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very professional and sensitive to client needs
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They set up tours at facilities that could accommodate my mom's special needs, saving me hours of work.
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SO VERY HELPFUL AND ON TOP OF ALL THE RESOURCES THAT WE NEEDED. They reached out to us instead of waiting for us to reach out. So helpful when life was so filled with stress and busyness.
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I was so anxious and confused about how to begin my search for a care facility for my husband. Care Patrol listened, patiently guided me through the process from start to finish, and have stayed in touch even after move-in. Touring facilities before making a decision is so important for a care giver to believe they've made the right choice for a loved one and Michelle was so helpful and kind through the process. Care Patrol is an incredible service for anyone facing the daunting task of moving a loved one to professional care.
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Michelle was terrific to work with. She listened to my needs and helped me find a place to move my aunt into.
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We liked Jenn. Very nice lady and conscientious.
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They are knowledgeable, friendly and helpful.
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Jennifer was awesome. She helped us navigate searching for the best fit of an assisted living for our mom and she followed up with my mom to make sure that she felt comfortable with the process. Thanks so much.
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