CarePatrol of West MI-Lakeshore Facebook Googlemaps

   444 Reviews
800 E. Ellis Rd
Norton Shores, MI 49441
231-683-2002
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Recent Reviews:


Care Patrol was very helpful and had the answers we needed to help us place a loved one into the right community. Jenn was on top of our questions and available whenever we needed help. Great organization to work with and we would highly recommend them.

Their knowledge and understanding.

They were recommended to me by a friend. They were great. Because they took thr stress out of calling znd visiting the facility myself. They listen to our needs and were able to help me think and decide on the best one for us.

We worked with Jenn Smith to find a memory care residence for my brother. Jenn acted quickly and set up visits to several facilities in the Holland MI area that met our criteria. Jenn was always professional and pleasant when assisting us. We found a place for my brother and it would not have happened as quickly or smoothly without Jenn’s. We’re grateful to Jenn for all she did to help us. [NAME REMOVED]

Easy to work with. Gave good referral

Michelle was very helpful in getting a place for my mother

Jenn Smith was nothing short of amazing! Helped us so much in a situation totally new to our Mom and us. Would absolutely highly recommend her and CarePatrol.

They were by your side the whole way.

Michelle Woodring’s help was invaluable in selecting the best facility for my mom. Many thanks.

They are wonderful to work with.

Care Patrol seems to be current on what is available, and what prices are. They seems sincerely motivated to make the best connection for the family an the person being placed. They have enormous patience. There is NO pressure, that's one of the very best features of working with Care Patrol. I highly recommend them.

Great service and people


Michele was extremely helpful, friendly and professional. She focused on helping us make the transition from hospital to assisted living over the Christmas holiday.

I received immediate, professional help and found a placement for my wife that not only meets her needs of late stage Alzheimer’s and a broken leg with Hospice help, but was well within my budget. Jennifer Smith out performed a group of caseworkers who were making suggestions to me but suggestions of little value. Jennifer really came off as an expert in her field. My wife is now cared for and my relief is great. I am so glad I called her at CarePatrol.

Matt Bailey was a great help to our family finding the right place for my sister.Kudos to him for a job well done!

Knowledge of the care facilities, kind, caring, and so accommodating on scheduling and availability.

Very well informed. Nice places to visit. Person was well knowledge about the facilities.

They have been reliable and the care has been very good.

We worked with Michelle David and she was brilliant and engaging right from the start. This was a new journey for my family and having a professional like Michelle made the entire process so smooth and uncomplicated which was truly appreciated due to the emotional stress of finding the correct fit for my dad.