CarePatrol of West MI-Lakeshore Facebook Googlemaps

   78 Reviews
800 E. Ellis Rd
Norton Shores, MI 49441
231-683-2002
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Recent Reviews:


So greatful of the help from Michele to find an assisted living facility for our parents when our mom was not able to come home to take care of my dad after several complications from surgery. She walked us through the process and helped with tours and admissions with the home. She has even stopped in after they moved on to make sure everything was going well. Thanks for caring Michele and thanks Carepatrol!

I heard about Care Patrol from a Parkinsons support group. I met with Karla. She was a great listener and gave me suggestions as to steps I might want to take. She went with my husband and I to visit assisted living facilities. It was so helpful to have her with us. She knew all the questions to ask and really made the visits easy. Not only would I recommend her services, I have to several people. Thank you Karla for all your help and for being such a caring person!

Personal service and great responsiveness and follow through

Once my sister and I figured out that we were over our head with finding a new home for our Mom in assisted living, my sister and I called Care Patrol. Nicole Padilla was fantastic with her knowledge and care. She took our calls and listened to our concerns then acted to answer all our questions. Nicole helped us get with VA Aid to apply for more financial help for our Mom as well. Above and beyond! Thank You Thank You Care Patrol and Nicole Padilla

Communication was very good.

Michelle was very informative and knowledgeable about assisted living. She understands the process and shares that information. She was very quick to return any message sent to her.

Very helpful resources and information. Prompt and timely help.

I worked with Nicole and Mary Beth to help me navigate getting my mom to an assisted living/memory care community. Both were a wealth of information and I loved having them go with me to tour the communities they helped me pick out for my mom. They also kept in touch with me either by phone or email to answer any questions I might have. Recently, I moved my mom into a community that Nicole had toured with me and have been very pleased with the great care she is receiving. I would definitely recommend CarePatrol to other friends that need help finding their loved ones a senior community to move to.

The helpfulness,knowledge and genuine care.

Jennifer was able to help us find an available senior living unit quickly when we were in a bind. It was at a location we had never considered before. She helped us manage the process and we are grateful for her assistance.

Very helpful in transition of MOM Seen everything trough Set up all necessary paper work and explaining every detail Couldn’t have done it with out them Karla was great

The personal interaction to ensure all of our questions and needs we’re meet. Along with the follow up once our loved one was placed.

very understanding of needs and perceptive to desires. Friendly and pleasant, personable and real rather than too business only.

Nicole was/is very helpful in finding and setting up a visit with a future resident for my mother. She continues to check in with me about how things are going with mom and the move.

We really enjoyed working with Karla and her assistance to arrange tours of the facility we were most interested in. She was very professional and followed thru on things.

The team was very caring and helpful. The on-site visits were friendly, professional and efficient. Michele worked across regions with her co-workers to get us complete opportunities.

Nicole was so helpful and caring as we considered options for my dad. She was not pushy but checked in occasionally over the year before we had to find a place quickly. We would not have been able to find memory care for my dad without her help.

Karla is amazing to work with. She is friendly, supportive, and efficient.

Your representative, Michele, did an excellent job working with me. I was also told by the owner of the home where my brother-in-law now resides that she was very pleased with Michele.

Very friendly, and showed us all the options.