CarePatrol of West MI-Lakeshore Facebook Googlemaps

   360 Reviews
800 E. Ellis Rd
Norton Shores, MI 49441
231-683-2002
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Recent Reviews:


very responsive and helpful. provided lots of valuable information.
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Very helpful and new a lot about our need for locating an assisted living facility. Great follow ups and listened well. I would highly recommend their services!
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Matt was informative, helpful, and kept our family informed. Great communicator!
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I’ll never be able to say enough about Michelle and everything she did for my dad and family. The communication, the thoughtfulness, kindness, timeliness, knowledge, and overall work she put into making a transition that my family had never been through before was beyond amazing!! Michelle is also very personable and easy to talk to. It’s very apparent that she cares about people and helping families find the right place - for us it was assisted living. I highly recommend CarePatrol if you have to consider any type of care for your loved one. They provide options that best fit your needs or situation and help you keep up with the timeline you’re facing. There’s no one better! And to Michelle, we are forever grateful for your experience, kindness, and love you put into your job. Thank you!
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They assisted us in transitioning our loved on into a nursing care facility. They scheduled all our open house visits and guided us in the right questions to ask. They also made us aware of local services to assist in care for our loved one prior to transitioning her to long term care facility. I would enthusiastically recommend them to anyone facing the uncertainties of navigating this landscape.
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Michelle was there to guide us through the advanced care network. She was easy to work with and she is very professional.
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Very knowledgeable and helpful. Made our search for a place for mom so much easier.
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Michelle Woodring was very knowledgeable and really nice to talk to! she showed us multiple complexes and did not rush us when we were finding a place for my sister to live after Michelle helped us with my dad two years earlier, getting him into assisted-living. We would highly recommend CarePatrol to anyone that needs help and information with this kind of a situation.
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Knowledge about options. Patience over several months. Excellent follow through and communication. Professional. Trustworthy advice. Truly a great service to families, very professionally and yet warm and personally implementd.
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Matt's willingness to help and his follow-up
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Lots of information and helpful about what places were the good
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Very professional and easy to talk with.
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Jenn was wonderful to work with. Very knowledgeable, compassionate and prompt.
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[NAME REMOVED] was very consistent in checking back with me on our needs. She took us on a lot of tours to a lot of different assisted living facilities for Mom to decide on and even followed up after she chose one and was moved in!
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Jenn Smith was so helpful with the experience.
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Jenn was great! I had lots of choices, and visited three.
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very professional and sensitive to client needs
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They set up tours at facilities that could accommodate my mom's special needs, saving me hours of work.
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SO VERY HELPFUL AND ON TOP OF ALL THE RESOURCES THAT WE NEEDED. They reached out to us instead of waiting for us to reach out. So helpful when life was so filled with stress and busyness.
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I was so anxious and confused about how to begin my search for a care facility for my husband. Care Patrol listened, patiently guided me through the process from start to finish, and have stayed in touch even after move-in. Touring facilities before making a decision is so important for a care giver to believe they've made the right choice for a loved one and Michelle was so helpful and kind through the process. Care Patrol is an incredible service for anyone facing the daunting task of moving a loved one to professional care.
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