CarePatrol of Western Michigan - Grand Rapids East Facebook Googlemaps

   442 Reviews
5960 Tahoe Drive Southeast Suite 200A
Grand Rapids, MI 49546
616-773-2085
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Recent Reviews:


Madeline was on top of things, communicated well.
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Ease of finding a reasonably priced, quality, home care service.
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The complete ease of going through the process of placing a loved one in memory care, when you have zero knowledge of how it all works. It is such a sad and emotional time for family with a loved one with Dementia, CarePatrol took care of us like we were family.
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Very helpful answering questions and finding a suitable facility
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I liked Rachel and her expertise in helping my daughter and I choose a place for my 98 yo mom.
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Without the help of CarePatrol, I don't know how we could have found an Assisted Living facility, toured them, reviewed all the details, made a decision furnished her room and moved my Mom tt her new location all in one week!! Audrey was super helpful, responsive and caring.
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Madilyn was outstanding in quickly finding a wonderful assisted living facility for a loved one on very short notice.
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you helped me on a Sunday night to get help in a home for a patient that was discharged from hospital and unable to care for self. she would have been unsafe
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Melanie Lockerby has been absolutely phenomenal. I can't say enough good things about her. I was feeling so overwhelmed trying to find care and services to support my mother who has Alzheimer's. I had started working with A Place For Mom, and they were also wonderful, but I live out of state from my parents and Melanie provided the hands-on assistance I desperately needed. From day one, her professionalism, sincere care, and level of dedication to finding my mom the best care and resources possible was second to none. We would not have been able to do everything without her. Working with her feels more like working with a close friend than just a business. Thank you, Care Patrol! You will be highly recommended by our family. - [FIRST NAME REMOVED]
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You did just fine helping me with all my needs. The ONLY complaint I would have is that, since I have finished using you services, I have received roughly 5 survey requests. I have filled them each out and you've gotten (and continue to get RAVE reviews on your services .... But if you don't stop asking me to fill out reviews over and over, I will be changing my rating.
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Wonderful experience! I would highly recommend when you are going through such a large life transition.
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Audrey was wonderful with helping find an assisted living facility for my parents.
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I wouldn't want to face this journey alone. Thans to Melanie
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Melanie was very thoughtful as we considered the best option for our dear mother, and she was empathetic as we worked through our specific challenges.
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Madalyn was very responsive at all times. She found a place for my wife close to our home. No fault of her’s, it did not work out. She immediately found a new location, still close to home. This was done over the Thanksgiving holidays. We are extremely satisfied with the new lication. Couldn’t be happier!
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Information the best!
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Very helpful and friendly.
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In times of unknown and potential confusion in an unrelated arena, the members of CarePatrol of Western Michigan - Grand Rapids East, specifically Sandi Wake, approached our needs with care and attention to detail that ensured the process was completed beyond our expectations! From our initial interactions where discovery was conveyed via casual, non-alarming dialogue that put my entire family at ease that laid the framework of "this process will be okay," to securing a final "next step location" for my father, quiet confidence was exhibited, and we felt extremely well taken care! Highly recommend this fine organization for all your personally, family, extended family needs as the journey of life continues...simply put, "Ride that Journey with Confidence with CarePatrol of Western Michigan - Grand Rapids East...
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We like the personal attention and follow through. Our rep called to make sure we were happy with their service
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I’m so incredibly grateful to CarePatrol of Western Michigan – Grand Rapids East for their caring support in helping me find the right independent living community for our father. They truly cared about his needs and made what could have been a stressful process feel manageable and reassuring. Johanna W.
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