CarePatrol of Western Michigan - Grand Rapids East Facebook Googlemaps

   479 Reviews
5960 Tahoe Drive Southeast Suite 200A
Grand Rapids, MI 49546
616-773-2085
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Recent Reviews:


They were helpful in providing available assisted living facilities and making the connections or introductions to these facilities. They also provided informational information about the facilities. They were kind and compassionate of the process. I would definitely share their organization and name with others. Thank you.

Extremely caring and understanding was by my side thru the whole ordeal helping the family out.

They offered options for right now & for future consideration. They came to us to do the assessment. They offered to arrange tours of facilities ( which we took) & went with us to help us ask important questions. Very responsive but not pushy.

Placing the very first call was extremely emotional & I was met with a very calm reassuring voice on the other end.

How quickly they worked to take of my request

We’re very grateful to CarePatrol for their help in finding the perfect assisted living home for Mom. Audrey Berg was incredibly friendly, supportive, and professional. She turned a stressful time into a seamless journey in finding the ideal assisted living facility. She arranged all the appointments and was there for our tours with us. She answered any questions we had and, if she didn’t know the answer, she would find someone who did. Plus, she made sure to check in with us regularly to see if we had any questions or concerns. We highly recommend CarePatrol to anyone that is looking for help in finding the perfect assisted living facility for their loved one.

The fact that they researched different facilities, and arranged tours of the ones that fit our needs. they also followed up on our choice.,

Excellent resource! Very kind, caring and knowledgeable of area resources! All resources I contacted were professional and did what they said they would do at the price they quoted.

Resourceful, kind and listened.

I really appreciated Marta, who has met with our family on several occasions and was very helpful when we needed to quickly find a place for Mom. Not sure how we would have done it without her.

Total package, professional, there when I needed help, very friendly.

Worked with Marta of Care Patrol to advise two of us on the logistics of care placement for a friend for whom we are executors. Marta was terriric to work with...very knowledgeable about our options!

Very caring, knowledgeable, and professional! They help us empty a house, put it on the market, and find a skilled nursing facility that is perfect for our brother's needs. We loved working with Marta and are so grateful for your service!! She was a real Godsend in our dire situation!

We thought that Marta had great information and she presented it clearly. She explained what she could help us with. She was a very useful guide to resources.

The very best! Kind compassionate and effective care.

Unbelievable how fast Lauren jumped in to help us relocate Mom. Very happy with her and CarePatrl

Lauren Wu was very attentive to my needs in searching for a assisted living facility - She answered all my questions and explained items I didn't understand. She followed up with me from time to time. She was familiar with Clark home and was able to answer a lot of questions pertaining to t heir services.

CarePatrol was an emotional life saver in my respite search for my mom! Texts, phone calls, hugs along the way from Leslie were so comforting! I wish all in their searching for their loved ones had the support from CarePatrol like I did!


Leslie was a God send. She listened to our concerns, asked helpful questions to determine what we were looking for and what dad and mom needed. Then she set up an appointment to tour a facility that she felt was what dad and mom were looking for. Dad and mom loved it! We only needed to tour one place saving us time and the challenge of decision making. Leslie also was able to give us advice in other areas having to do with care for aging adults. We are grateful for her willingness to walk alongside our family during this difficult time of transition. Crys D, Carrie C, and Kim B