CarePatrol of Western Michigan - Grand Rapids East Facebook Googlemaps

   404 Reviews
5960 Tahoe Drive Southeast Suite 200A
Grand Rapids, MI 49546
616-773-2085
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Recent Reviews:


Greatly Expedited the discovery process for finding a place. Provided lots of information we might not thought about asking. Eliminated ahead of time facilities that were unsuitable either for care types offered or were not a good financial fit. Marta our “tour guide” was discreet, efficient, and encouraged us along the way, also providing an apt summary after each facility visited. Would encourage everyone to utilize this service!
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I have already recommended Care Patrol to a couple friends. They are so helpful and very prompt with getting back to us with options and setting up tours.
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i highly recommend CarePatrol, Madalyn was amazing, and she followed up to see if everything was going smoothly
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Melanie took the time over several weeks to gently guide us through the options of assisted living and care options for mom. She was available anytime for much needed encouraging words when needed. She went beyond scheduling tours, she was an advocate for us and we are so thankful.
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Melanie came to our home and explained so much to us and was extremely helpful getting us started with respite care. Also, explaining our future options. She followed up with me making sure everything was going well. I really appreciate her information.
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Lauren was awesome in taking me around to different facilities. She saved the best for last. As I am now at Sentinel Pointe and loving it.
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The team was knowledgeable and I appreciated having someone to help me find safe and appropriate memory care. I recommend CarePatrol to anyone looking for longterm care for a loved one.
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Impressive service. Marta Andrews-Suttorp is very professional and very personable. I cannot thank her enough for her concern and help through this troubled time for me.
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Audrey was truly a blessing! She was a partner with our family through the entire process - from just starting to look to having to make a move quickly after a fall. She is so well-informed on the myriad of considerations and decisions and we were beyond grateful to have her accompany us through this process. I can’t say enough good things about her or our CarePatrol experience!
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Great service!
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I worked with Audrey. She was great. She took us to many facilities, all with different things to offer. This helped us decide on what we would need. Even after our first choice was declined, she kept with to find a great place that my brother is at currently.
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Everyone was extremely helpful
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They were compassionate at a time in our lives that was very difficult. They kept in contact. They asked good questions to make sure we were coping and satisfied with outcomes. They were with us in meetings that were stressful to reassure us.
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The people were very helpful.
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Super kind, caring, knowledgeable, and professional!
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CarePatrol provided information and support in order to help find the best living situation for my aging parent. Highly recommend them.
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Found what we were looking for
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We appreciated the compassion and swift help that came our way after just making one phone call. We were surrounded by professionals with answeres to our questions and the guidance we needed. The peace that we felt from working with CarePatrol was such a blessing. There is no way we can thank Melanie, Mary Beth, Erica and Madalyn enough. You ladies are a true Godsend.
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Very informative, nice ppl, caring, patience, and still keep in touch after helping find a hm
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Lauren was just wonderful. She was there every step of the way and picked excellent selections for my husbands needs. She was very prompt in completing the project no wait time at her end. As we are just a couple of days into Provisions living I am learning how every thing works. A few bumps along the way in medications and meals but working through it. Care Parol made a very emotional transition for both John and I manageable . I will highly recommend Care Patrol to those who are needing these services. Thank you Lauren I truly appreciated your help. Sincerely Kathy Colwill
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