CarePatrol of Western Michigan - Grand Rapids East Facebook Googlemaps

   372 Reviews
5960 Tahoe Drive Southeast Suite 200A
Grand Rapids, MI 49546
616-773-2085
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Recent Reviews:


We appreciated the compassion and swift help that came our way after just making one phone call. We were surrounded by professionals with answeres to our questions and the guidance we needed. The peace that we felt from working with CarePatrol was such a blessing. There is no way we can thank Melanie, Mary Beth, Erica and Madalyn enough. You ladies are a true Godsend.
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Very informative, nice ppl, caring, patience, and still keep in touch after helping find a hm
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Lauren was just wonderful. She was there every step of the way and picked excellent selections for my husbands needs. She was very prompt in completing the project no wait time at her end. As we are just a couple of days into Provisions living I am learning how every thing works. A few bumps along the way in medications and meals but working through it. Care Parol made a very emotional transition for both John and I manageable . I will highly recommend Care Patrol to those who are needing these services. Thank you Lauren I truly appreciated your help. Sincerely Kathy Colwill
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Melanie Lockerby is absolutely fantastic. She helped me all along the way. I would recommend her to anyone. [NAME REMOVED]
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Audrey was excellent! Very knowledgeable and kind. We highly recommend Audrey.
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We got to visit each facility we requested and found what we needed.
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Very knowledgeable and helpful finding us a place to move mom.
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All very good. Marta very supportive and knowledgeable.
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Madalyn was an absolute dream!! I'm an only caregiver for my elderly mother and have been overwhelmed for a long time now. She took a lot of the work off of my hands. She checked in with me regularly, even if it was just to allow me to vent and release some frustration. Madalyn found me a wonderful assisted living right around the corner from my home. I didn't even have to make an appointment to visit as she did that for me and accompanied me as well. I really couldn't have done it without CarePatrol. I'd still be spinning my wheels wondering what to do next. Thank you Madalyn and CarePatrol! Collette Tremblay
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Audrey Berg was awesome. She helped me find placement for my husband. She is kind, and so helpful in scheduling tours for me to check out facilities. I would recommend Audrey and Care Patrol to any one who is looking placement for a loved one
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I was afraid that my mother wasn't going to get a care facility, it's a bit of a drive but my mother is happy. And it was done in 3 days. Good job care patrol.
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Very helpful with helping find placement for my person that need a place ASAP,. Communication was very in response time. I will use them again if needs be. Thank you for all that you do
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Informative and caring
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The care and help we got from our Care Patrol representative
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Our provider, Lauren Wu was fantastic. Once all the confusion of who was actually going to search for a facility for our father was cleared up, she was sending us information that was so helpful. When a private room became available at Beacon Hill Eastgate, she was able to secure a visit and meeting with the admissions director within a day. We were able to place our father there and the entire family feels blessed that he is in a facility with caring and patient staff. We would highly recommend Care Patrol to anyone in our situation!! The Chapin Family
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CarePatrol of Western Michigan was helpful immediately! Within 5 days I was able to make a decision on a respite care facility from out of town. I know I would not have been able to do this if I had just started with a Google search and working my way through a long list of possible locations. CarePatrol even assisted in coordinating communication for the transition from the medical facility to the respite. They made a challenging situation so much easier. I am forever grateful.
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I loved how quickly they jumped in to help us find a new home for my mom and how professional they were. We were introduced to places I’d never heard of and wouldn’t have considered. We’re so grateful for their expertise and support.
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Marta was a life saver. She was kind and really took the time to understand our mother and what would best suit her needs.
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They were a pleasure to work with , I’m very thankful for them and their attention to detail .
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You guys done a great job for my mom thanks
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