CarePatrol of Western Michigan - Grand Rapids East Facebook Googlemaps

   455 Reviews
5960 Tahoe Drive Southeast Suite 200A
Grand Rapids, MI 49546
616-773-2085
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Recent Reviews:


Unbelievable how fast Lauren jumped in to help us relocate Mom. Very happy with her and CarePatrl
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Lauren Wu was very attentive to my needs in searching for a assisted living facility - She answered all my questions and explained items I didn't understand. She followed up with me from time to time. She was familiar with Clark home and was able to answer a lot of questions pertaining to t heir services.
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CarePatrol was an emotional life saver in my respite search for my mom! Texts, phone calls, hugs along the way from Leslie were so comforting! I wish all in their searching for their loved ones had the support from CarePatrol like I did!
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Madelyn.
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Leslie was a God send. She listened to our concerns, asked helpful questions to determine what we were looking for and what dad and mom needed. Then she set up an appointment to tour a facility that she felt was what dad and mom were looking for. Dad and mom loved it! We only needed to tour one place saving us time and the challenge of decision making. Leslie also was able to give us advice in other areas having to do with care for aging adults. We are grateful for her willingness to walk alongside our family during this difficult time of transition. Crys D, Carrie C, and Kim B
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very helpful and in a quick pinch when we needed a referral they were there with great recommendations.
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Madeline was on top of things, communicated well.
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Ease of finding a reasonably priced, quality, home care service.
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The complete ease of going through the process of placing a loved one in memory care, when you have zero knowledge of how it all works. It is such a sad and emotional time for family with a loved one with Dementia, CarePatrol took care of us like we were family.
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Very helpful answering questions and finding a suitable facility
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I liked Rachel and her expertise in helping my daughter and I choose a place for my 98 yo mom.
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Without the help of CarePatrol, I don't know how we could have found an Assisted Living facility, toured them, reviewed all the details, made a decision furnished her room and moved my Mom tt her new location all in one week!! Audrey was super helpful, responsive and caring.
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Madilyn was outstanding in quickly finding a wonderful assisted living facility for a loved one on very short notice.
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you helped me on a Sunday night to get help in a home for a patient that was discharged from hospital and unable to care for self. she would have been unsafe
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Melanie Lockerby has been absolutely phenomenal. I can't say enough good things about her. I was feeling so overwhelmed trying to find care and services to support my mother who has Alzheimer's. I had started working with A Place For Mom, and they were also wonderful, but I live out of state from my parents and Melanie provided the hands-on assistance I desperately needed. From day one, her professionalism, sincere care, and level of dedication to finding my mom the best care and resources possible was second to none. We would not have been able to do everything without her. Working with her feels more like working with a close friend than just a business. Thank you, Care Patrol! You will be highly recommended by our family. - [FIRST NAME REMOVED]
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You did just fine helping me with all my needs. The ONLY complaint I would have is that, since I have finished using you services, I have received roughly 5 survey requests. I have filled them each out and you've gotten (and continue to get RAVE reviews on your services .... But if you don't stop asking me to fill out reviews over and over, I will be changing my rating.
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Wonderful experience! I would highly recommend when you are going through such a large life transition.
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Audrey was wonderful with helping find an assisted living facility for my parents.
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I wouldn't want to face this journey alone. Thans to Melanie
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Melanie was very thoughtful as we considered the best option for our dear mother, and she was empathetic as we worked through our specific challenges.
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