CarePatrol Twin Cities East & St. Paul
22 Reviews
Recent Reviews:
November 2, 2026
K.N.
My stepmom and I have been working closely with Jill Thomas since early September to find a long-term facility with skilled nursing for my dad, who has Alzheimer's. Jill took the time to go over our questions and concerns. She helped us schedule tours with multiple facilities in the metro area until we were able to find the one that who could care for his needs and alleviate our concerns.
The process took a while, but Jill stayed in close contact with me and my stepmom throughout our journey. I'm so very grateful and relieved because we found a residential home for my dad that's near my home in Rosemount.
October 30, 2026
M.W.
CarePatrol Twin Cities and St.Paul was THE most essential part of this complex equation of navigating the needed care and facility choices for our family member. Finding Jill and her team was like winning the lottery. Jill possesses the knowledge, expertise, reason, and clarity in this process. Her follow through and communication is amazing, partnered with her caring patience and ability to communicate, explain, and truly care about the client. This process can be overwhelming for the elderly but Jill is absolutely an angel and sees this process through to completion with professionalism, care and integrity.
March 1, 2025
L.A.
January 6, 2025
M.G.
Frances Zelch was efficient, knowledgeable, compassionate, and responsive when she stepped into our situation -- needing same-week placement for my brother, who was coming out rehab care in Green Bay and needed an assisted-living-with-considerable-services setting in the Twin Cities. Her efforts included multiple phone calls right up to Christmas Eve evening. My geographically distributed family could not have managed without her help.
November 11, 2024
A.H.
January 20, 2024
A.B.
August 3, 2023
K.A.
May 10, 2023
M.M.
Francis is very knowledgeable, she answers any questions that we have asked her. She is very helpful, kind and courteous. She has a personal contact name and number for any situation that she can’t handle herself. She is very genuine and it comes through her actions that she absolutely loves what she does. She is perfectly suited for her vocation.
June 26, 2022
A.S.
The decision to help my elderly father move into an assisted living was hard to make. However, choosing the right place for him was far more daunting. A coworker suggested that I contact CarePatrol. Frances replied to my email immediately and was truly so helpful. She took care of everything and narrowed down the search according to my Dad’s needs and living preferences. She is an angel. My siblings and I will forever be grateful.
Thank you Frances and CarePatrol!