Carolina Pedal Works Googlemaps

   97 Reviews
883 Highland Ave SE
Hickory, NC 28602
828-212-3435
Visit Website

Recent Reviews:


Quality
Report a concern

The products and parts added or used to repair our bikes over the years, 5 of them, have never failed. Communication with realistic repair times have always been effortless and realistic. I will add that the bikes have always been repaired before the time promised! When the little boy's bikes have been worked on they seem to take priority over others any time it's a small fix. I appreciate the shifter modification made on 2 of the bikes to trigger style from twist!
Report a concern

Friendly & personable
Report a concern

Top level mechanical competence, wonderfully friendly folks, deep knowledge base and beautiful shopping experience.
Report a concern

If you have been there several times it’s like family. I never have to worry about being taken advantage of. Love this place. And best of all they know what they are doing . Gave me advice on my last job and changed my mind on what I wanted and they were right [FIRST NAME REMOVED]
Report a concern

Awesome service team! Takes time to listen to your wants and needs and makes appropriate suggestions that make sense for you individually!
Report a concern

The staff is awesome
Report a concern

Excellent inventory,service and environment
Report a concern

Friendly, knowledgeable staff. Decent selection of products and merchandise.
Report a concern

Super helpful and fast service; always communicative; never make me feel like an idiot :)
Report a concern

This was a very pleasant purchasing experience! Connie was so patient and helpful. I had a horrible experience with an online bike purchase, I will never attempt to buy a bike in a box again. I actually got the bike through Carolina Pedal Works cheaper than if I would have ordered it direct. Highly recommend!
Report a concern

Personal touch from the staff AND fellow customers. These folks are ALL interested in each customer's cycling journey - part of the allure is the broader community fostered at the cafe/tap/register storefront.
Report a concern

Always have a great selection. When items are not in stock, staff is always willing to order needed items. Service is superb and love boutique feel of the shop!
Report a concern

Professional and friendly approach to service and business.
Report a concern

Good communication Responsive Welcoming Good service.
Report a concern

Jason was the best to work with for our new bikes. The family really loves them and the great exercise we’re getting
Report a concern

I always get prompt quick help and knowledgeable service
Report a concern

Tremendous staff. Beautiful facility and a one stop shop for my bike and scooter.
Report a concern

Bought a new bike from another shop, one outing and had to bring it to pedal works to fix what the other shop let walk out the door.
Report a concern

Everyone here is always very helpful!
Report a concern