Employees are friendly, service is pretty good. I've had a few issues - once someone else got my clothes, returned later within a day, however they were soiled and I didn't bother taking them back again since I was just glad to have my clothes back. A few times clothes have not been ready on time for mechanical malfunction. Employees are always apologetic but I know it's not their fault. The employees are trained well and courteous to customers. The supervisors are very nice and offer to make the service they provide right. I like that they are empowered to make decisions and support their teams. I highly recommend this location, they are my cleaners!