I work and travel to all corners and everywhere in between in the US. I always find a cleaners that takes care of my laundry needs while I am staying someplace. I have been here in Naperville for about a month and have been totally satisfied with utilizing your services for all my laundering needs. Ryan at your store on Ogden has been so helpful in taking care of all my clothing cleaning/laundering needs. I am so pleased that I picked up the phone and inquired about services your company offered.
[FIRST NAME REMOVED] “MC” [LAST NAME REMOVED]
Your staff are great and professional. Really get everyone in and out quickly. There was one time when I witness an angry customer, (I think the customer was in the wrong) and your staff handled it very well. I was impressed by them. I am sure they get paid pretty small wages and have to deal with this type of issue a lot and for them to stay calm was very impressive.
Great service - love the automation of it (i.e. drop the bag off and receive an email when ready. Only perk that would be nice is for frequent users like me to have a rewards system - i.e. 1 shirt free after 10. I see coupons in the mail or email but they’re not easy to use since I drop off in a bag.