I like how fast you can get the clothes done. I also like that when they couldn't clean a dress I had dropped off because it had cups sewn into it and said it would destroy the cups that they called me to explain the situation, instead of having me arrive there and finding out the dress wasn't cleaned. I was able to take it to another cleaners that does spot cleaning. This might be a service you might want to consider so you don't loose business. The other cleaners also has you pay after services and I like that as well.