Everyone at Chain Reaction is very friendly and knowledgeable; they are willing to go the extra mile in order to help their customers. A great example of this is the following; I lost the charger for my E-bike and the owner (Mike) let me borrow a charger while I waited for a new one that they ordered for me. That kind of customer friendly service is rare and greatly appreciated!
The staff is very helpful, knowledgable and friendly! The go over the top to provide good service. They never make me feel rushed when making a decision.
Well, I haven't ridden my new e-bike yet...but I'm sure it will be great, and I love the family-run business and how everyone knows me in there and takes care of me and my bike(s). Thanks, Becky, Mike, and Kevin!
-Lisa