Chain Reaction Bicycles-Redwood City Googlemaps Yelp

   3456 Reviews
www.ChainReaction.com
Redwood City, CA 94063-1906
6503667130
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Recent Reviews:


Don was extremely knowledgeable and helpful. Couldn't have had a better experience anywhere else
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It is always a pleasure dealing with all the staff at this great bike shop. I think it’s been about fifteen years I’ve been dealing with them and I can say that they have the best service off all in the bike business. Always helpful, always great service and every time I leave my bike in for service it comes back better than new. I can’t recommend them enough. If you are looking for a great place to buy your next bike or if you are just starting in cycling then go no further than Mike and his crew. You won’t find better. Five start all the way. Chain Reaction Bicycles in Redwood City C.A. is my first and only choice. Sean McKenna.
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Mike and Steve and the CR staff are super-knowledgeable and friendly. All their policies are great, their prices are fair, and they feature a full line-up of Trek bikes. Seriously, don't purchase your bike online, it can lead to unexpected difficulties, and then you don't have the benefit of the CR staff's excellent reduced-price service and expertise. Can't recommended these folks enough!
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Love this family business, offering great bike tuneup, repair service. Staff is very knowledge.
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Everyone there is always so knowledgeable and kind.
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Service is quick, knowledgeable, and confidence-inspiring. Terrific experience!
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Personal touch, they know my riding and life style, fit their recommendations accordingly
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Great and knowledgeable staff
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Love the family-run, amazing bike store for cycling products and servicing my bikes!
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Your sales and service people are super knowledgeable and anre experts in their field. I trust their insights.
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The free minor tune ups and adjustments.
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Becky was fantastic. Answered all my “old man” questions. Very professional and confident.
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Great team and family. All are very knowledgeable, polite and professional. They are also the “bike doctors” and can resolve/cure any issue you have with your bike!
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Everything…friendly staff, competent repair technicians, good variety of products.
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Greatly appreciate the personalized service and attention to detail from Kevin and Becky. You guys are pros!
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Consistently great customer service.
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I took my new bike out for a ride yesterday afternoon. I really enjoyed the comfort of my bike. Thank you to the team for helping me find the perfect bike for me and a comfortable seat to attach. The customer service I received was exceptional. Thank you Lori
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Great focus on making sure I got an exact match for my brake pads
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Mike and the rest of the Chain Reaction employees are very knowledgeable about bicycles. They have an excellent selection of bicycles and do a great job with bicycle repairs. Family owned and operated which is a plus.
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Kevin identified the problem almost a month ago. My wheel needed to be replaced. Although I had to wait due to the Holidays, it was worth it. I paid mostly for parts, very little for labor. Everything was transparent. From the receipt describing the services and supplies, to the line item costs indicating why things were so affordable. Mike did the estimation upfront after analysing the problems with my recollection of how the bike was treated. Lexi did the work, or at least that's what the service order receipt indicates. Very good family-run service. Will always come back whenever an issue arises.
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