Friendly service. The shop people are so knowledgeable that they can answer any questions I ask. For this time, I purchased shift and brake cables. He (I'm sorry I forgot his name) provides multiple options and explained their pros and cons. That was greatly helpful for me to consider the balance between safety/performance and cost in choosing which ones to buy.
Steve and Mike are awesome. They pour their heart into everything they do. Truly, very hard to find friendly, professional, trust worthy business owners like them anywhere. Thank you Steve, Mike and all Chain Reaction Staff!
I like the personal care that every buddy at chain reaction bicycles shows me. Steve and Mike have established the highest standards from there long experience. Dictation can be very funny. I said everybody. Thank you
Customer service from Kevin was really impressive. Even under what was an unusually stressful situation, Kevin was calm and professional. In the end, the bike that I tried was not the right bike for me, but I will still try to find a way to support this shop in the future. Very positive experience, friendly service, and great people running this shop.
Outstanding and speedy service! Very attentive to detail and overall just the best bike shop around! I recommend Chain Reaction to everyone! What an awesome family business—I feel lucky that I live nearby.