I have purchased several bicycles from Chain Reaction over the last 20 years. The staff is deeply knowledgeable, friendly and service-oriented. For this most recent interaction, I needed a tune up of a bike and they did it fast and expertly. It is nothing but a pleasure to support a family-owned bike shop that is serving the community for such a long time. And the store is filled with goodies!
I walked in with a flat tire because there was a leak by the valve. Because I had purchased it less than a year ago from you, you said there would be no problem for you to get reimbursed from Trek. You immediately were able to put in a new innertube, pumped up the tire and off I was within 30 minutes. I was so impressed with your fast service. You are a great bike store.
I like the kidness of the staff and their honesty about prices.
I am new in the bike world, and going there just motivated me more to keep rolling in my bike
Super friendly and knowledgeable staff! My bike was making a racket so I took it in. After a quick diagnostic, they gave me a reasonable quote for repairs. The work was done on time and now it rides like a dream!
Mike was very helpful repairing my tubeless tire. He explained to me that tubeless tires can accommodate inner tubes which I opted to use rather than using sealant which can be messy. Appreciate Mike and Steve along with rest of the staff at Chain Reaction Bicycles. I would recommend this shop to anyone in the market for a bike or to address their bike repair needs.