Chain Reaction Bicycles-Redwood City Googlemaps Yelp

   3453 Reviews
www.ChainReaction.com
Redwood City, CA 94063-1906
6503667130
Visit Website

Recent Reviews:


Love this family business, offering great bike tuneup, repair service. Staff is very knowledge.

Everyone there is always so knowledgeable and kind.

Service is quick, knowledgeable, and confidence-inspiring. Terrific experience!

Personal touch, they know my riding and life style, fit their recommendations accordingly

Great and knowledgeable staff

Love the family-run, amazing bike store for cycling products and servicing my bikes!

Your sales and service people are super knowledgeable and anre experts in their field. I trust their insights.

The free minor tune ups and adjustments.

Becky was fantastic. Answered all my “old man” questions. Very professional and confident.

Great team and family. All are very knowledgeable, polite and professional. They are also the “bike doctors” and can resolve/cure any issue you have with your bike!

Everything…friendly staff, competent repair technicians, good variety of products.

Greatly appreciate the personalized service and attention to detail from Kevin and Becky. You guys are pros!

Consistently great customer service.

I took my new bike out for a ride yesterday afternoon. I really enjoyed the comfort of my bike. Thank you to the team for helping me find the perfect bike for me and a comfortable seat to attach. The customer service I received was exceptional. Thank you Lori

Great focus on making sure I got an exact match for my brake pads

Mike and the rest of the Chain Reaction employees are very knowledgeable about bicycles. They have an excellent selection of bicycles and do a great job with bicycle repairs. Family owned and operated which is a plus.

Kevin identified the problem almost a month ago. My wheel needed to be replaced. Although I had to wait due to the Holidays, it was worth it. I paid mostly for parts, very little for labor. Everything was transparent. From the receipt describing the services and supplies, to the line item costs indicating why things were so affordable. Mike did the estimation upfront after analysing the problems with my recollection of how the bike was treated. Lexi did the work, or at least that's what the service order receipt indicates. Very good family-run service. Will always come back whenever an issue arises.

I like the knowledgeable and helpful staff

Great people and service.

Great service and they had exactly what I needed.