Very friendly staff, very informative - took the time to answer all my questions and teach me about different aspects of bikes and accessories, offer fair prices and provided all the services and adjustments necessary to set up my new bike.
The staff at Chain Reaction Bicycles always has their customers best interest in mind.
Very helpful, friendly and customer oriented. They work to save you money on repairs as well.
You have a good selection, the turn round time was like 1 hour. You are very close to me and the staff was available and knowledgeable. It seems bicycle shops are disappearing. You have been in business for years. That makes after purchase support and service less of a worry. Bike are really not user serviceable anymore.
I like the personalized care that addresses my particular needs and interests and I appreciate that they don't try to sell me things I don't need. They have been extremely helpful and knowledgeable in guiding me to products. I bought my current bicycle through them taking advantage of their suggestions and it is by far the best bike I have ever owned.