Very friendly and very professional personnel at this bike shop.
If youβre looking to purchase a bike I highly recommend them. ππ»π΄π»ββοΈ
Staff were friendly and knowledgeable. They helped me figure out the price and what equipment was involved in switching my mountain bike from tubeless tires to tires-with-tubes, which is what I wanted to do, for maintenance reasons. They worked quickly, and got my tires swapped the same day that I came in-- just a few hours later.
I have purchased 2 Bikes from Chain Reaction in Redwood City and they are a great go to LBS (Local Bike Shop). Mike, Steve, Becky and Kevin are all wonderful and knowledgeable people who I enjoy getting to know better with every visit. Thank you for always willing to help me out.
Becky helped me find new tires that lived up to my expectations. She also installed new grips in less than a couple of minutes. The products that Chain Reaction sells and the services they provide are unmatched. I feel very grateful that they are located where they are.
Chain Reaction is a family owned and run business; they are friendly, knowledgeable, and helpful. They are my 'go to place' for my cycling needs. I have purchased nine bikes from them through the years. I highly recommend them.
Lewis Hughes