I like the kidness of the staff and their honesty about prices.
I am new in the bike world, and going there just motivated me more to keep rolling in my bike
Super friendly and knowledgeable staff! My bike was making a racket so I took it in. After a quick diagnostic, they gave me a reasonable quote for repairs. The work was done on time and now it rides like a dream!
Mike was very helpful repairing my tubeless tire. He explained to me that tubeless tires can accommodate inner tubes which I opted to use rather than using sealant which can be messy. Appreciate Mike and Steve along with rest of the staff at Chain Reaction Bicycles. I would recommend this shop to anyone in the market for a bike or to address their bike repair needs.
Chain Reaction backs up their products. Their service is quick and excellent. My tire blew apart after only 2100 miles. ( a defect?) The cost of the tire and inner tube was comped; but I paid the difference to upgrade to a stronger tire, which they had in stock. New tire and tube were replaced and my bike was ready in a couple of hours. Excellent and pleasant service.
A great bike store that takes great care of its customers.