Brought my bike to their shop to address a brake issue. Steve was able to immediately address it. New brake pads were required. Appreciated Steve’s prompt service.
We’ve been getting Trek bikes for our son (and my husband) since he was six years old - he’s about to turk 21!
High quality bikes and gear, super helpful and knowledgeable staff keep us coming back again and again!
We also appreciate being able to bring the bike in for repairs and knowing that we’ll be given great service and a quick turn around on the repair.
We also love supporting a family business!
1) excellent repair service - a real five Star operation
2) reliable scheduling and execution on jobs I brought in
3) creativity in complex modifications I needed to make on a bike I could not have figured out myself
4) reasonable and competitive pricing on everything from simple replacing a spoke to complex redoingthe drive train and gear system for the bike
5) an excellent selection of state-of-the-art bikes featuring Trek and other brands, high-end bikes beach cruisers and e-bikes are all available
I've been to many bike shops in the last 40 years and chain reaction is one of the very best
I love this bike store! I value a place that has been around for decades & is family owned & run. The staff is friendly & knowledgeable. The selection of bikes is varied & there is something for everyone. You don't have to be a professional racer type to be treated respectfully. Thank you for being there. I hope you are around for another four-plus decades at least!