Chain Reaction Bicycles-Redwood City Googlemaps Yelp

   3482 Reviews
www.ChainReaction.com
Redwood City, CA 94063-1906
6503667130
Visit Website

Recent Reviews:


Very friendly with fast service
Report a concern

Great and Knowledgeable customer service. Thanks
Report a concern

Friendly and knowledgeable service from a local family-run business!
Report a concern

The staff was friendly and helpful. I was able to get my bike tire fixed quickly and reasonably
Report a concern

Great customer service from Becky, I felt very taken care of, she let me ask multiple questions as I’m new to road bikes. Very happy I was able to get the bike in the size I needed along with some great accessories and gear to head out on the road. Great, friendly shop!
Report a concern

I have purchased many bicycles, helmets, clothing and other accessories and maintenance items from Chain Reaction Bicycles and have found them to be high quality and reliable. Regarding the services, Mike and Steve and Becky and [NAME REMOVED] have all been great to work with for purchases and repairs. I cannot speak more highly about Mike and his expertise in diagnosing and repairing bicycles. He is so knowledgeable and the cost of repairs is very reasonable. Please consider Chair Reaction Bicycles for your next purchase.
Report a concern

Personal service--they know me and care about my bike.
Report a concern

Personal professional services. Confident that my repair was going to be done right the first time. Competent fair small business. I always purchase my bikes, apparel and gear here.
Report a concern

I trust the advice I get from your team, and I believe you operate with integrity.
Report a concern

Service for bikes purchased at their store is great They worked with SRAM to replace a RED eTap derailleur that was still under warranty. It took one week. To my surprise, they didn’t charge labor. So I was able to buy a new Pearl Izumi jersey (on sale!) and a pair of Pearl Izumi socks. Made my day
Report a concern

Knowledgeable technician with great attitude toward customers!
Report a concern

Great personal consultation and service. Good selection of bikes, parts and accessories. Nice open store layout for browsing.
Report a concern

Great bike shop…always very nice and helpful.
Report a concern

Very friendly staff and reasonable pricing.
Report a concern

I have been a customer for 25 years and I am always treated with respect and kindness. Everyone is very helpful and friendly and I know that when I have an issue with my bike, it will be resolved in a very timely manner.
Report a concern

Mike is very knowledgeable, and easy to work with. I had a bent rear derailleur hanger with my road bike, and Mike explained the problem and possible solutions to me in a way that I can understand. I felt comfortable leaving my bike to someone like Mike
Report a concern

E erroneous was very friendly and helpful.
Report a concern

I have been a Chain Reaction customer for many years. I like that it is a family owned business. I like that they really know there stuff. Plus they are fast. If I have something that needs to be fixed they often are able to fix it right on the spot. But most of all I like the team. They are just good people!
Report a concern

I like that Chain Reaction has all the maintenance records on my bike, so I don't have to remember what I replaced when. Employees listen to my inquiries, and try to help people with the right price-point they are looking for. Should out to Lexi & Becky!
Report a concern

Mike, Kevin, Becky, and Mike's brother are absolutely fantastic at taking care of their customers. This includes their hired associate! You can't go wrong dealing with this family owned bike shop! Their prices are competitive. Not cheap but they never gouge! The service they provide is well worth the visit and purchase.
Report a concern