Charlestown Place at New Albany Facebook Googlemaps

   111 Reviews
4915 Charlestown Road
New Albany, IN 47150
(812) 945-5221
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Recent Reviews:


Everyone I’ve felt with here has been nothing but nice to me and the therapists do a fantastic job.

Nursing staff cares about each patient

Clean rooms and caring people

Staff and therapy personnel are bc very thoughtful and caring. They do a very nice job of seeing to your needs and answering any questions about your care.

Good place to record at. They treat you like fa.ily.

Friendly and helpful but short staffed

I think it's one of the better nursing homes good food

Good people

Already have my momma!

Friendly people

It is clean, odor free, and has knowledgeable staff. Rehab department is great. People here really work to make you happy with your care

My mother was very prescient and prepared for the future. Many years ago she purchased a long-term care policy to care for her when she could no longer do it for herself and to protect her limited assets. She also did due diligence on assisted living facilities in her area. She picked, which was at that time, Providence DiversaCare, because she is a devout Catholic. As her oldest son and POA, we want her to be content in her remaining life. We are concerned about the precipitous increases in her daily care fee at 102 years old. We need to get some consideration for that in reducing this considerable expense. Thank you

Very nice and well run. They care about there patients.

The staff are very polite and friendly. The therapy staff are knowledgeable and have a lot of patience. Food is pretty good although at times you don't get enough.

The nursing, ancillary, PT and OT and housekeeping staff are the best. I was treated always with kindness, respect and dignity. If necessary, I would definitely return to Charlestown Place at New Albany.

Friendly people, clean environment

The nurses and aids are the best part. Ward nurse Melissa, LPN Ashley, Mike and Laney are very nice and communicative to the families about our loved ones being cared for.

The people all the workers are.very nice.. if you need anything they most always get it pretty fast

I think the facility is very warm and cozy feeling. I like that there is a lot of activity is offered. Mostly, I appreciate the kind staff and the way they care about the residence. And whoever does the seasonal decorations… Kudos to them.

I like that the staff keeps me informed about my mother's condition. Facility is clean, staff are courteous and helpful in answering my questions and concerns. The place is really nice and I think I have chosen well for my mother this time.