You are very customer oriented. I left my phone in my car as I was boarding the Parking Spot bus. I remembered it seconds after the driver pulled away from my spot. He immediately circled back to my car so I could retrieve it. A couple of other passengers were rather snarky about how long they had been on the bus waiting to get to the airport. The driver kept his cool and even apologized for what he viewed as their rudeness when we got to the airport.
Also, your checkout was smoother than many where a QR code has to be read. The free cold water is an appreciated added touch. You have my business going forward!
Excellent in every way! Close to the airport. Fast shuttle to airport and picking up from airport! Great drivers. I highly recommend to everyone I have a chance to tell!
The proximity of parking lot to airport and drop off at parking spot. Extremely convenient and efficient. Additionally, drivers were helpful and friendly A++
The Parking Spot is Charlotte is hands down the best and easiest way to go for airport parking. The app is easy to use, instructions are clear, and the staff is always stellar. Please get this to them as this will always be my go-to for Charlotte and any airports I find myself flying out of.
- Troy Cornes