Colleen is a great stylist who takes your choices into consideration, but is open to making suggestions she thinks would work for your type of hair.
Front staff could use more experience in the telephone system. They called me to confirm an appointment. I was on the other line so hung up rather than leave a message. They then called apologizing for hanging up and asking what I wanted. They redialed my number 5 times. They also have problems with booking an appointment.
I was lucky enough to win a prize package in the summer, which included a free cut. I had my hair done by Jack, he was really nice and a talented stylist. My cut was great, just had my second appointment with him, just as happy with this cut. The staff are great.
I had a great time at the Guildford salon. The hairstylist, Jarold did a good job and exceeded my expectations with the colour I wanted. It was foils that I had done, and he was understanding of my decision. All the staff are great, and I would recommend this salon to others as well. Thanks.