I was helped by John. He knew everything about all the products I was looking at, he helped me find the bike that most suited me and the accessories I’d need most. I have recommended Cheltenham Cycles to everyone who has asked about where I got my bike from
Cheltenham Cycles are the best, obviously there is the issue of knowing your bike is in expert hands, but what really gives it the edge is the personal attention given to each customer
Cheltenham Cycles consistently delivers an exceptional level of service. The team’s knowledge and technical expertise are immediately apparent—nothing is ever too much trouble, and every question is handled with clarity and confidence. Whether it’s routine maintenance or more complex work, they approach every job with precision and genuine care.
What really sets them apart is the way they combine that expertise with a welcoming, friendly attitude. You’re always made to feel valued, not rushed, and they take the time to explain options and offer practical, honest advice.
It’s rare to find a business that balances professionalism, skill, and customer service so well. My bikes are always in safe hands here, and I wouldn’t go anywhere else.
Thank you to you all for your outstanding service. After recent visit to purchase a new saddle spoke to Ben and he was very helpful as always. Tried a couple of different saddles of which Ben fitted onto bike for me to try and ended up with the first choice.
As always nothing to much trouble and you never over sell
Thank you again to all the team would recommend your services to any one no questions asked
See you soon
Frank Peters
Honest friendly professional knowledgeable…if you are looking for a bike or advice I would very much recommend that you talk to the team. They have helped me get my perfect bicycle,
Informative, friendly, professional & always welcoming.
Don’t worry if you don’t know too much about bikes (I don’t) these guys do & offer great advice to all level of cyclists. [FIRST NAME REMOVED] 👍