The level of attention, expertise and customer service is excellent. Nothing is too much trouble and you really feel like a valued customer. Have bought two bikes from them and will definitely buy my next one from them. Highly recommended.
Well curated selection of bikes and accessories . The ability and willingness of staff to convey technical information in an easily understandable way to the uninitiated ! Giving generously of time and attention to detail which makes it more than a transactional process
Cheltenham Cycles have a team of experienced and knowledgeable staff who are keen to listen to customers and help them find what they need and what works best for them. A lot of people today may be tempted to spent hours searching online for what they need when actually a few minutes chat with Cheltenham Cycles will likely provide them with the right answer, at a similar price.You'll be able to go back to them for advice as their after sales service is great and any mechnical work you ask them to do on your bike will be top quality.
Very friendly and knowledgeable. Their stock is so well curated to provide options and selections to suit their customers needs. John was very helpful and patient with my many questions and indecisions.