The education and conversation about my headlight upgrade was very helpful. The print out of the diagnostic issues of my MB and the print out was a first for me. Being able to prioritize the items that needed attention allowed me to better budget and prioritize my future work. The service advisor and staff are auto geeks, and you can feel it the the knowledge that they have. I was not up sold on products and services. I am going back today for an estimate for oxygen sensor replacement. Next WE will work on the print out that was emailed to me. Best in Class and best in Service. 100 Stars, and I recommended my twin sister to Christian Brothers Automotive and I recommend this shop as the shop of choice as we do have choices.
Dean, Allen TX
Everything about this automotive experience was easy, comfortable and knowing that my car was being taken care of professionally made it even better. The staff, technicians and mechanics are wonderful and very nice. Every question I had was answered without hesitation and with documentation as back up. I highly recommend Christian Brothers Automotive!
Everything! The person that greeted me was awesome, the service was quick and the gentlemen that checked me out couldn’t have been nicer. It actually made me cry, that’s how good the experience was! I so used to poor customer service these days, it’s refreshing to see truly great service people!