Jason and the crew are awesome. They go over and above with customer service and repairing your vehicle. They are so friendly and so knowledgeable about repairing cars. They only do what needs to be repaired but will give you a heads up when something needs to be done in the future. I recommend you take your vehicle to them for repairs. They do a honest job. You can count on them.
Communication via text and email was very helpful. Service technician was very nice and explained the service needed. Price was reasonable for work done. Driver was nice and no waiting. Car is running great!
I was so very pleased with all that was done from the welcome and explanations that were given me by Jason Treadway. He told me the cost before the work was done, and in every way made sure I understood all that would be done to the car. It drives now like a new car. I definitely would tell friends about Christian Brothers Automotive. [FIRST NAME REMOVED] Bornq
This business has had a excellent reputation. I decided to try them out, and I am glad to say that they lived up to it. I found the gentlemen to be smart,attentive, and very personable. I will return for needed service in the future. Sarah [LAST NAME REMOVED]
Jason does a very good job of keeping the customer informed during the entire repair process. I was glad that he took the time to explain what was being done to my car and made sure I was comfortable with everything. I also appreciated that he tried to get the price down a little for me, since I had so many things taken care of.
Everyone at Christian brothers seems very concerned with taking care of the customer throughout the repair process - I appreciate that!
The continuous follow up and communication were greatly appreciated as was the fact that when another shop was suggesting a major unnescesary repair CBA sought the least costly possible cause for the problem.
I was traveling from Florida to Pennsylvania and my vehicle had developed a sound that makes you cringe. We eased the vehicle into Georgia along our route north to the Christian Bros location in Alpharetta. They took our vehicle right away and communicated via text every step of their process. They offered a ride back to the place we were staying, and gave me a bottle of water when I elected to walk. When I returned at the end of the day with my son, they offered him a cookie.
Customer service frills aside, these guys understood that, I as the owner, like to know what they are doing to my property. With my schedule and time being interrupted by the vehicle being down and in their shop, I greatly appreciated the updates on where they were at in the process to help me better gauge how to go about my day and what was happening to the vehicle. Their prices were fair and in line with what I expected for a new universal joint on the drive shaft.
If I lived in the area, these guys earned my trust and they earned my business.
Jason was great to work with. Very personable and kept us informed about the status of the service. Like the fact that CB uses email and text to keep customers informed and to improve accessibility. Pricing seemed reasonable too.