Every time I call whoever answers is willing to help get me scheduled and they always follow through with what they say they are going to do. They also picked me up from work and the driver was easy to sit with and talk to on the way home. Sometimes that can be awkward but this was very easy and enjoyable.
I liked that the estimate matched the cost of work done, and once they were able to get the parts and on schedule, the work went very quickly, despite apparently a relatively tough job, but it was frustrating that they were not able to get the car in to even see what was wrong with it for the entire full first day they had it, and it took most of the second day to get that diagnostic done.
We were impressed with the thoroughness and quickness of the initial inspection and then the detailed report with pictures and videos that was sent to review. It was nice to be able to see the breakdown and criticality of each recommendation and then to be able to select what we wanted to fix now without pressure. Once the work was approved by us the turn around for the work was completed in a timely matter and the car runs great. We will definitely recommend and use for any car issues that we have. Thank you for great service.
Communication is excellent -- I am amazed by the amount of information given regarding the proposed service. I appreciate the pictures along with the explanation and costs. It's certainly easy to make a decision about repairs. CBA is trustworthy and reliable with wonderful employees.
Honest and friendly. I asked that they check multiple things on my car. They checked everything and offered insight on all of the thing I asked about. They were honest and didn't try to sell me on anything I didn't need. They valued my questions and comments.
They went above and beyond to help / work with me on my car and its situation. Hands down the most professional and overall most phenomenal 1st class service I have ever had! By far the most Honest, Kind , and trustworthy company to trust with your vehicle! 100% Do recommend.