My experience with the folks and work done at Christian Brothers Automotive has been nothing but excellence in the full spectrum of customer service. When I drive off I know I am safe and that my car has been well taken care of. Both of our vehicles since purchase have been taken care of at CBA! I always refer friends to them for accurate analysis, service and follow up. Thanks to the staff and mechanics!
After my first visit to CBA I thought it was just your run of the mill corner car shop, who cared more about profit than their quality of work. But after the experience I had with this location over the past 48 hours, I will be a customer in the future. Joe and Floyd took customer service to another level. Thank you for showing your customers the honesty and respect that people deserve when trusting a company with their vehicle.
I called late morning and the staff fit me in their busy schedule with very short notice. They were kind, respectful and very thoughtful. I was there almost 4 hours as I chose to wait for the repairs. The were kind enough to offer me lunch. I felt very comfortable around this team. They also did a managers discount for me as this was an emergency repair and the funds ran just a tad shy. They did a great job on my car. Runs super! I am returning for my plugs at the end of the month. To answer and sum it up, being Christian myself, I picked "Christian Brothers" for the "Christian" that I expected to see. I wasn't disapointed. Thank you!
I liked everything... The professionalism of the employees, getting my car fixed in a timely manner, price of repair seemed fair, the only thing I was concerned about... When I picked my car up, it had an issue that it didnt have before I took it in... And I'm hoping that when they were repairing one problem, someone didnt accidentally cause another. I brought it to a staff member attention before I left and she said everything was fine, but actually the repair light that came on said it was a transmission issue, and I didnt have that issue when I initially brought it in.