Excellent customer service - friendly, knowledgeable, helpful and professional staff members. Good location. I was very impressed, overall, especially with the explanation of work done on my vehicle with color graphics and easy to understand descriptions of service performed.
I liked the atmosphere. Christian radio was on. I liked the email listing everything that was found and the recommendations that I could show my husband. The whole 1st and 2nd experience was very good. Thank you for your service!!!
They are vet helpful, know me by name, and are very accommodating to my time frame. They take me to work and pick me back up. My car has an oil filter that has only been made by the company that manufacturers my car until very recently and they knew when and after market company started making them so it helped bring the cost down. They have kept me in the loop when ever I've had an issue with my car and not just thrown parts at it that weren't needed. Christian Brothers was recommended to me and I have already recommended it to a co worker. I know she went there and was also very pleased with the quality of work and their prices.
I brought my veh in without an appointment because I thought a hose had burst - something like smoke was coming out of the right front wheel fender and was swirling around. I stopped the car - thought maybe oil was leaking into engine. But no smoke was coming out the exhaust. John came out and looked and determined hoses were all OK. I then looked into the wheel well and pointed out there was splatter. He said they would check it out and tell me what needed to be done. I said let's do it now. Tony, owner gave me a ride to a friend's house per my request. A few hours later they called and said my veh was done - sending driver to pick me up. It was Tony again and we had a nice conversation back to Christian Brothers. Excellent Service taking care of a widow and her concerns about her older vehicle.
Consistently highest level of customer-focus, gracious employees, from the owner to the front desk to the customer service van driver, reasonable pricing, timely service, integrity to boot, what's not to love?