First time taking my car here. I had great, friendly service from absolutely everyone that I dealt with. The overall experience blew me away when I compared it to the dealer that I’ve been using. Enjoyed the courteous staff, upfront nature of inspections, pricing and pictures of the issue. I’ll be back with future maintenance/repairs!!!
I was halfway through an 11.5 hour drive when the starter on my car died at a rest stop. I was towed to CBA, and they took really excellent care of me! Not only getting me on the road quickly (I think I was only at the shop 1.5 hours), but also offering to help me get lunch from a local business, offering me water, and addressing all my questions and concerns. They were all so kind and caring on a day that could have been a true disaster. Thank you SO MUCH!
They answered the phone in a pleasant and professional manner. I was able to get an appointment that was convenient for me. They did not work on my car without appropriate authorization. They detailed my car nicely. Cost was very reasonable.
Very professional staff, loved the Christian environment with the selection of music and it was awesome seeing a Bible laying on the table. The world could use more places like this. I've already recommended this place to several of my friends. Keep up the very positive environment you never know when it could change a life!👍🙏
Pros: Customer service, clean front end of office, very flexible, shuttle service, polite, efficient, accomodating... etc
I could literally expounge on each of the afforementioned subjects & ive only been a customer for ONE WEEK.
Cons: Christian Brothers automotive are SO much better than my previous auto mechanic that they have to go back and fix the work they did =[