I feel comfortable taking my cars to CBA. I trust that they will do a good job and not try to gouge me. As a widow who has had to take up the car-maintenance duties that my late husband used to handle, it's important to me to have an auto-service company that I can trust. Thanks!
The ease of making an appointment online with a confirmation email. Work always started on time of appointment. Everyone is friendly & professional at the same. Plus bonus of a comfortable waiting room for a 70 year women and an assortment of magazines. More like a friend's den rather than a car repair place.
I really enjoy their customer service each and every time I take my vehicles to get an oil change and serviced. I have been going to the same Christian Brothers location in Burleson for over a year now and the employees are very friendly and helpful everytime.
I trust Christian Brothers to properly diagnose and make effective, reliable repairs. I use a family source to compare service and repair pricing, and I think Christian Brothers has a very fair market value pricing. I seldom have a "come back" issue, but when I do, I am given priority status and the issues have always been adequately addressed. I have never felt pressured to have services or repairs made that I do NOT immediately need, and they are good to explain which issues are safety-related and really shouldn't wait, as opposed to the ones that can wait until a future appointment. My relationship with Christian Brothers has been first class for the five plus years I've been using them. As a plus, the waiting area is always clean and comfortable while I wait on my vehicle, and coffee or water are normally offered to those waiting! Great job Christian Brothers!!
They were polite, quick, honest, affordable.
The waiting room was clean and comfortable.
They offered water bottles.
They offered a full systems check with my service (alignment) and said everything was fine.
Didn't try to sell me more than what I came in for. I appreciate that.
But at the same time made sure my car was safe to drive.
Very professional, courteous. I went to their location on Earl Jones Rd, Burleson. I 'popped' by to see if I could get my oil changed --- They were able to get me in. And I was on my way in 30 min. We plan to take our other car in to get the check engine light diagnosed. Being new to area, I was pleased to know there's a decent, honest, dependable place like this!