Response From Christian Brothers Automotive
March 16, 2017
We do try to inform our customers about the things we see on their vehicles. In this case, I reviewed the history of recommendations we made to Mr. L. There was a 7 month gap between visits, so there were some new items (three new items related to a check engine code that wasn't previously showing). The previous recommendations were repeated except for one, so overall we have been consistent in what we've attempted to communicate.