The work was done properly. The management was friendly. The maintenance took a little longer than it was originally expressed but the job was done satisfactorily. Te information provided to me about the maintenance procedure was relevant and complete.
I was very impressed with the politeness and the quick response I received from my very first call. I was able to get my car in the next morning and they put it up on a rack and found the oil leak immediately. They were able to get a new oil pan the next day and my car was repaired in less than a day. Their courtesy car service was a blessing, also. I was driven home and then they came the next day and drove me back to their shop to pick up my car after it was repaired! I will highly recommend them to anyone I know for car repairs or service! Thank y’all so much for such great service!
CBA always goes above and beyond to make my experience a positive one. I always get notification of the needed repairs and also those issues that I should expect in the future that may not require immediate attention. This is especially helpful to my wife, who has had problems in the past with auto repair shops making her feel stupid for asking quetions or even worse, makng her feel as though she is being advised to have repairs that may not actually be needed. The trust we have in our CBA shop is not blind; it's trust that has been earned. Thanks to all our friends at CBA Collierville.
Competent, fast work was done on our old Jeep just recently. It's our only car, so I really liked the complimentary shuttle service both home from our appt. and next day pick up to return to get our car. Have only used Christian Bros. for all our repairs, and they , the repairs,have been numerous. Thanks, guys, for being a trustworthy car repair service in Collierville, TN!
I provided feedback regarding a recent service experience where work was done to balance all of my tires to eliminate a steering wheel vibration, but the vibration continued after service was completed. A different shop was able to successfully balance the wheels and eliminate the vibration. I was immediately contacted after I submitted my feedback by the owner who apologized for the outcome and provided his thoughts on the actions they will take to prevent future occurrences. I feel confident that any future service that I have done with Christian Brothers will be done fairly and competently. It’s refreshing to see an owner who is concerned with providing quality service and follows up to address issues.