Communication was prompt and decisions were clear.
While pleased that the brakes were replaced under warranty, I am somewhat concerned that there was no identified reason why they wore out so fast. If the same happens again I probably will take it to the dealer instead, but our preference is to use CBAHM.
They were very thorough with diagnosing the problems with my son's car. Most of all I commend them for their honesty in letting me know that performing certain repairs that cost less would not correct the problem; I would basically be paying and the main problem wuld still exist. I will definitely use them again, and recommend to others.