Excellent customer service! Very reasonably priced. Ride home was a plus - didn't have to bother a friend. Finished job in less time than I expected. Allowing me to bring my own parts also a big plus. Thanks a bunch....
The staff was very friendly and accommodating. They provided a time frame for the repairs and the vehicle was repaired in said time frame. Water and fresh cookies were provided while I waited and the bill and services were thoroughly explained
WOW! I have already recommended you to my whole family and will recommend you to any of my friends who need car service!! What an amazing experience and one that I was totally not expecting!! Being a young woman, I sometimes feel intimidated walking into mechanics and car repair places because there have been those who have tried to take advantage of my inexperience. Not here!! From the moment I walked in to the moment I left, I was treated like FAMILY. Seriously. I am a customer service director at a nearby restaurant and I know that sometimes really great service can be lacking because it's not genuine - well you guys don't have that problem! You gave us fresh baked cookies, some nice cold water because it was so hot outside, kept my daughter entertained, assisted an elderly woman as she sat down in a chair, started my car and opened the doors for me and parked it near the door so I didn't have to walk - when I saw that y'all had pulled the car up for me and opened the door, I really almost cried. It was such a difference from anything I've ever experienced!! I can tell your hearts are really in everything you do, and I know your days must be long and I know how draining it can be to work with customers all day long, but you excel at it and I want to thank you. :)
Your staff goes out of the way to make the customer feel comfortable and knowledgeable about the process- and explaining any repairs and going over what repairs need to be done that day & what repairs can wait until another time. Being a gal on the budget- I really appreciate the honesty of what repairs can be done at a later time.