I like the ability to schedule a service appointment for the next day and not having to wait. They also were able to provide me a ride home and pick me up after the work was completed which is very nice. They also performed a free inspection on the vehicle.
This was my first time to visit. I did not know it was "Christian" based, and not a name. Regardless, I loved the music (since that's what I listen to anyway in my car), the environment. The gentlemen were all extremely friendly, greeting me with a "helllo" as soo as I cam in the door (which I wan't anticipating at all). As for the work performed, I cannot say since it was only a state inspection I was there for. Though, since we moved here only 2 years prior and one always need a mechanic and hair dresser when moving, I now know about this place! (My neighbor who does his own work on his cars and when he can't accomplish it, he does come to you. So upon his recommendation 2 years ago, I would be coming to you if I ever had a problem with our autos.)
I had not been to CBA for several months because I had a new car, w warranty coverage.
I found the shop to be neat and clean, as it had been on my last visit. I found the customer service reps to be open, friendly and professional. I confirmed that CBA continues to be a trusted provider of auto services.
After an unexpected breakdown and urgent need for recovery, I found Christian Brothers on 407 using Google search and compared their customer rating to several other establishments in the area. Google was showing they rank tops in their market and it turns out for good reason. I was pleased to find they are absolutely top notch customer service oriented from the moment I walked into the front office to the point when I picked up my truck at the completion of the work being done. Brian in particular was spectacular in his focus on getting me the answers I needed and a speedy recovery of my truck. He was very good in helping me understand the mechanical issue I'd experienced and then the options going forward. I've been to many auto repair shops (including major dealerships) in my day and I can honestly say, this establishment and the folks working there are the best I've come across. Going forward I won't take my truck anywhere else. Great job guys!