I was told up front diagnoses and repair cost. Work was completed in a timely fashion. They made a recommendation for an additional service. When I declined they said ok, no pressure. I’ve used them before and have been quite satisfied with the service.
Professional service and the feeling of being in a clean shop that cares. Not a greasy mess!! I also feel they would be honest about any problems they found with my vehicle and not try and scam myself or any other clients.
Fantastic service, everyone was very nice and professional! For starters they offer a complete inspection of your vehicle for free and give you a breakdown of the inspection details along with pictures documenting what your cars parts look like at that time. I liked that their warranty for the service I needed was up to 25,000 miles or 2 years, whichever expires LAST so that you always benefit (which usually isn't the case with warranties of any kind). They also offered to give me a ride home or to take me to the Starbucks to wait if I wanted, great people all around and my car is as good as new!