I was impressed with the professionalism yet down to earth friendliness of the staff. I've always trusted Christian Brothers to provide me with the services that I need at a fair price. I'm also impressed by the cleanliness of the waiting area and shop area. A company who puts emphasis on these areas (which other companies miss) is bound to succeed in putting emphasis on the quality of its service. If a company fails in the service area, it's out of business.
The staff was courteous and explained what was going on with my vehicle and the options I had. The location was clean and inviting. An extra touch I thought was great--some extra diapers in the bathroom!!
The service was very good, from the ride to work to the work done on my car. I have friends who use your shops and they have been very pleased. I was very pleased with the repair and the professionalism of the employees.
I will gladly recommend Christian Brothers Automotive to my friends and family.
I enjoyed the email containing the breakdown of the assessment. It helped me follow with Roger on the phone. Additionally Roger was prompt with communication concerning my automobile. It was refreshing to get my bill which was under the estimate. My car didn't need a an anticipated part so it all cost less. I was IMPRESSED!