I think it was good. My Car was in for three days and I received a call halfway through when there were more issues possibly identified. I was not able to call back until the next day to find out this though.
Ideally, I would have liked them to try to reach me first thing in the morning the next day as to not delay the completion of the work until I called back.
Friendly, professional employees. Expert technicians and quick service. A trustworthy company who changed my opinion of the auto service industry as a whole. Already recommended them to my regular golf foursome, as well as my son and daughter-in-law. Will have all three of my vehicles worked on there.
To repair my vehicle required a part that unbeknownst to me, was obsolete. They searched EVERYWHERE and refused to accept that there wasn't one available. They went through SEVERAL before they actually found a good one and I am impressed with their stick-to-it-ness, I really appreciate the efforts.
They were forthright and thorough. They kept me well informed and were amazing liaisons between my insurance carrier and me. I was lost, stressed, and confused and they took excellent care of me and my car.