The service desk was very attentive and listened to what I had to say. Very friendly. I was concerned about my brakes, and was expecting a charge when I returned. The service tech assured me that I still had life in my brakes and I was safe for a while longer. They could have told me that my brakes were bad and put new brakes and charged me a lot. Thank you for being honest and reassuring. I love the crew there and the General manager, Mike Loter. My car is in safe hands.