Everyone I talked to there was very nice, told me every issue there was, and what I needed done right away and what could be put off for a while. They were very understanding of the personal situation I was in and treated me like family, even offering to come and pick me up from home to get back to the shop. I told my wife that “Christian” wasn’t just a name, but that they all had to be very good Christians, even though I had no idea. I made the comment that the business was like the Chic-fil-a of automotive repair.
Every one that I spoke to was kind and considerate. They explained everything to me and gave me the costs upfront and they were respect of my decisions. While I was inside the office paying my bill one of the staff went out and pulled my car up to the door and had the ac running for me. A simple gesture that was much appreciated.
I needed a loaner and you were able to offer that. Got the issue diagnosed quickly and resolved that same day. Since you needed to order parts, I was surprised it was ready so soon.
I had one work van and the transmission was shot. Christian Brothers had the vehicle back to me in a week with a rebuilt transmission. There were no hiccups or surprises at all. Every thing that they told me was the truth. Super thankful to have had that experience. I will recommend them to everyone.
There’s so many things to like with this business. First, the staff are warm and courteous and ready to help you out. Second, it allows you to loan a vehicle for free while waiting for your car to be fixed. They will update you less than 24 hours what’s need to be fixed or not. I highly recommend this business!
My initial visit to Christian Brothers made me feel like one of their own. They were friendly, courteous, and yet professional. I have never gotten such service anywhere when I didn't even spend any money and just got advice. Their shop is immaculate and their location next to Menards is practically in my back yard. I really look forward to having future encounters with Christian Brothers Automotive.
Highly competent work, honesty and integrity. Matt the manager is the best guy to work with and the technicians in the shop accurately diagnosed the problem and fixed every problem the first time!
Everything!
Cost less than original quote
Fixed problems they didn’t charge for
Met the whole shop and they were real and very friendly
Alerted me to problems I would need to address soon
Close to home
We have our new mechanic and his name is Mike