Very impressed with most aspects of the experience. Only one 'complaint'; my vehicle had a very strong odor of cigarette smoke which of course infiltrated the a/c system - was it really necessary to smoke in my vehicle while test driving? I'll be back for more service but keep your stinking cigarettes out of my car.
Christian Brothers Automotive has always provided professional, combined with courteous, respectful and friendly service. They go out of their way to make the experience as easy as possible (it's never handy to be without your car) while providing excellent service. We have never had to have follow up work after they have serviced our cars. We consider that a huge plus. Nice to know the work will be proficiently and completely done, without the need for additional service after the fact. Would certainly recommend them to others.
This was my first time using Christian Brothers Automotive and I was very pleased with my entire experience from start to finish. Everyone that I interacted with was very friendly and customer service oriented. Although I had an initial opinion from the car dealership, Christian Brothers took the time to do their own diagnostics and come up with what was wrong - which was different then what the car dealership said, but the Christian Brothers identified issue fixed the problem! I will be bringing all of our cars to Christian Brothers Automotive going forward and I will recommend them to all my friends & family!!!
Ozie went above and beyond to help me with my car. Close to the end of the day, he fit my car into the schedule then drove me home and picked me up with the courtesy car.
Will definitely be coming back and recommending them to everyone.