Very professional staff and communication was clear and specific. The tech was knowledgeable and friendly. The issue with my car was quickly and accurately determined. The quote was fair and reasonable. A quality experience.
Absolutely blown away with the experience I had. Professional customer service who didn't upsell or lie to me. The mechanic that did an MVI on my 33 year old suzuki samurai came to me with a squeaky clean inspection. He could have easily told me it needed $1,000 worth of work and I would have believed it. As a small business owner in the service industry I believe that the relationship you build with customers is more important that making money. You do it honest and the money comes naturally. You guys showed me that our values align very much and I will absolutely do business with you all again.
I was immediately comfortable, as they brought me coffee, and I tried out their new pens. They made sure I understood what was wrong with car, as it was a safety issue.
It was also nice to listen to christian music and have the option to read christian literature. Refreshing, actually.
I was offered rides, to take me to work or go home and wait, to not detract from my schedule if I needed.
They worked fast to figure out what was wrong with my car. I got it there by 8 am and was told that it might not get in until the next morning. I ended up receiving a phone call an hour later with what was wrong and how things needed to be fixed. They were able to have my car fixed and out the door an hour before closing the same day I took it in!
THE BEST SHOP EVER. I CAN'T TELL YOU THE COMFORT FEELING I HAVE WHEN CHRISTIAN BROTHERS DOES THE WORK ON MY CAR. VERY HONEST WORKMEN AND SO INFORMATIVE. I HAVE ALWAYS FELT WELCOME IN THE NICE SURROUNDINGS WAITING ON MY CAR. AND THE FRESH BAKED COOKIES ARE A BONUS.
Very friendly and honest staff. Were willing to listen and act on information I provided. Seems like most shops assume customers don’t understand cars and ignore information provided. They feel like a trustworthy shop.