The customer service was outstanding! And the wait was very comfortable with the yummy cookies and water. I really enjoyed the friendliness and service of the agents, they were very helpful in explaining everything upfront so that my questions were all answered in a timely manner. I will certainly go back to them for my future service needs
A thorough inspection reveals what should be done. I am in control of when they will be done.
I had the time to research the list of repairs needed.
I realized that they are all valid and needed to be done sometime soon.
I chose to do them all now and am quite pleased with the result.h
What I really like are the service advisors who are on top of the repairs being done and are willing and able to explain everything in detail.
That's the bottom line as to why I don't take my vehicles to the dealers.
My wife and I have used Christian Brothers Automotive of Knoxville TN several times over the past few years. Service has always been excellent and at a reasonable cost. Staff is friendly and professional. The entire business area is always kept clean, and we feel confident in servicing our vehicle with CBA.
Thanks CBA for a great staff and outstanding service!
Bob & Brenda @ MCR
Super easy to drop off and pick up. I got text updates about the progress of my repair. I also got a systems check that showed a repair I needed which saved me $1100 using my warranty. These guys are great and will use them for every repair going forward!!
I have nothing but good things to say. I was treated professionally from the time I called to make the appointment till the time I picked up my car. I was given status reports the entire time. I would definitely recommend Christian Brothers.