I was very impressed with the costumer service that I experienced.
Everyone was so nice and patient with me. Walter was the person that I spoke to on the phone. He was so patient with me and took the time to explain to me what was wrong with my car and what needed to be repaired immediately and what could what a little longer. No one tried to upsell what needed to be done.
I am so impressed. Thank you. I will be returning to your shop for my vehicle repair needs.
I have already recommended you to other people and will continue to do so.
I have been using Christian Brothers in Lafayette for a number of years, at the recommendation of my car sales person. My kids' cars are serviced there too. This visit was for an elusive noise I couldn't identify. Dean asked many questions to give the technician as much information as possible. They diagnosed the mystery noise, notified me of their findings, we jointly worked on the plan to solve, and I have been noise-free since. They listen and work with your budget to keep this single-mom and her kids on the road for work and life. Thank you CB-Lafayette!
This was my first visit to Christian Brothers Automotive. I was very pleased with the staff and the technician that worked on my vehicle. The requested work was done well, on-time, and the price was reasonable. Your staff made me comfortable and I felt like I could trust their advice and opinions (something rare at most auto repair shops). I will definitely return the next time any of my vehicles need service. I will be recommending CBA to my friends and family. Thanks making my visit a good experience!